Long press emoticon select doesn't work on one Android

Bug
1

Previously mentioned here after an upgrade of another site to the latest Discourse, but also occurs on this site. The problem is that “long press” on the emoticon selector below a post doesn’t bring up the list of (here) 14 emoticons to choose from. Instead, a pink highlight appears around the default (here) heart and no selection is made.

I’ve seen in on Firefox 142.0 in personal and (newly installed) work profiles on one Android 14 device, and also in Firefox Nightly 144.0a1 on the same device. Chrome on that same device does not show the problem. Firefox 142.0 on another Android 14 device does not show the problem. Other mobile devices (Firefox, Safari) do not show the problem. The start of the problem coincided with the upgrade of the c.osm.org site to the latest Discourse, so it’s clearly related to that, but clearly also related to something to do with Firefox on that one device.

I don’t think that it is this problem (in chat); for completeness I’m not seeing any indication of “text selected” that one of the previous reports of this source of thing found.

I get the same in safe mode (at http://c.osm.org/safe-mode).

Any suggestions for how to investigate?

2

Just confirming this is Firefox mobile Android only, it works correctly on Chromium mobile?

I’ll make sure someone has a look over the next few weeks and put a pr-welcome in case the community want to give fixing it a shot.

4

It’s more specific than that - it is Firefox (a couple of versions) on one specific phone. The same version of FF on a different Android 14 phone works fine. Chrome on the “problem” device works fine.

I’ve had a go at trying to compare FF settings between working and non-working, but haven’t located the problem yet. Obvious things like clearing cache, restarting brower or phone, reviewing display settings etc. did not help.

1 Like
5

Yikes, without a repro this is going to be super hard to fix.

Is there a safe mode you can run on the problem phone? Maybe it is a browser extension?

1 Like
6

I tried http://c.osm.org/safe-mode above and have tried https://meta.discourse.org/safe-mode just now, with the same effect.

I don’t think so - I’ve not installed any myself and two of the test browsers (one on a device that worked, one on the device that didn’t) were freshly installed today with no changes made to them. The problem device is:

  • A Nokia X10 running Android 14 (a device that works is a Moto G23 running Android 14)
  • Display Size is set at 4 out of 5 (large, but duplicating that on another device doesn’t give the same problem)
  • Font Size is 3 out of 7
  • Language is English UK (same as another device that works)
  • FF is 142.0 from Google Play (same as another device that works)

The problem browsers on this test device are a regular FF 142.0 and a FF Nightly 144.0a1 on the “personal” side of the device and a FF 142.0 on the “work” side. Nothing in the MDM configuration should restrict Firefox (and the problem didn’t occur before today’s Discourse upgrade at c.osm.org) but that is a difference between devices that I might need to rule out.