Discourse provides great email integration so users can
- Post a new topic to a category by email (this can be set up as a user friendly email address)
- Reply to a message in a topic by email (this is an autogenerated email address with a OID string of characters)
I’d be grateful for advice on how best to achieve this…
We have a topic we want to use to record emails sent out on a mailing list - as well as allowing users to post up directly. The reason is not everyone is on Discourse - so we have to cater for the users that are not technically savy enough to use the forum - whilst still having the benefits of using the as a repository for the emails for those that can.
My idea is simply to copy in a Discourse forum email address when sending out the old style standard email mailing list.
My current approach is to create a topic and post a message. That sends out an initial email - and you can work out what the email to reply to from that email (i.e the email address and OID). Include that email in the group email - and hey presto - all future emails sent out from the group email are copied to the forum.
The only issue is they are all seen as in Reply to the original message. Is there a way to do it so you can include an email to add to a specific topic - without them being seen in ‘Reply’ to an existing message. Ideally I’d like to make it a more user friendly email as well - like you can when you set up a category “Custom incoming email address:”
It seems analogous to the “Post new Topic to a category by email”. I’m looking for how best to “Post new message to a Topic by email”