@ Mentions not working for staged users


(Rafael dos Santos Silva) #21

This makes sense. They never got into the forum, neither created an account, they just sent an e-mail for you and Discourse created an staged account to own this e-mail.

When they finally visit your forum, and create an account they will be staged no more, and will work like normal users.


#22

Ok something is really wrong with this user’s account

Its set to staged as Y

And they can’t even login. When we try and request a password reset its says there is no account with that username or email address, yet they show up as a user with the proper email address.

Any ideas?

Joe


#23

More details.

The user is sent emails when someone posts a new topic (as they should) and more importantly no password reset email is sent when they request it.


(David Collantes) #24

You can edit your previous reply and add details. There is really no need to add another reply. :slight_smile:


(Rafael dos Santos Silva) #25

He needs to create a new account I think, using the same email he used to get staged.


#26

Ok that seemed to work. But I have no idea what this Staged thing means… even the documentation its for “A special placeholder account which is created automatically by the system for email integration”