EDIT: Someone just helped me tag this community-management, which I’ve just found to have a TON of answers to my questions. So I’ll delete this topic in a couple hours, unless someone has a suggestion specifically related to enticing people to move from Facebook Groups.
Hi, Just discovered Discourse a few weeks ago and now we already have a server running, categories all organized and some great content. We’re really happy to have found Discourse!
We’ve been looking to an alternative to our 10000+ member Facebook group. We are interested in BUILDING knowledge, unfortunately Facebook Groups is a horrible place to do that. Poor search functionality, no search from outside the group or outside Facebook, and the group’s knowledge slowly disappears as time goes by. The same questions get answered over and over again.
With Discourse, we have a well-structured set of categories in which most Topics are added as Wikis. Topics are pretty static, representing a single issue or concept. When good ideas are mentioned in the Topic posts, they get slowly edited back into the Wiki Topic.
Luring People In
Now the problem is luring people into the Discourse site. Unfortunately Facebook is just too convenient, people are used to just posting directly into the Facebook Group. We are starting to direct questions on the Group board directly to Discourse, and it works somewhat.
How to further encourage migration to Discourse?
Being new to Discourse, we don’t have any other strategies to encourage people to spend more time on Discourse (and away from Facebook). Can you suggest any configuration settings, plugins, or strategies for us?