Network error on backup download

My co-admin told me he couldn’t download a backup from the received email because the download crashed at roughly 50%.

I tried and experienced the same. The archive download works well until it stops with “Failed - Network error”.
Trying to resume on Chrome returns “Failed - Unknown server error”. I had no issue the last time I downloaded backups from this server (months ago).

Any idea?

Hi,

I’m Canapin’s co-admin :slight_smile:

Trying to resume on Chrome returns “Failed - Unknown server error”. I had no issue the last time I downloaded backups from this server (months ago).

I’m wondering whether this is due to the one-time link. You can’t download a backup twice with a single link. So, when it fails once, resuming the download is probably cancelled by Discourse itself.

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i think you need to change the way you’re downloading the backup