#1

I’m using Safari to access several Discourse sites on mobile & being logged out of those sites every ~10 minutes, since the new beta went live.

I’m on iOS 13 but another user who’s reported this is on 12.3.1.

If there’s any extra info I can share to help troubleshoot this just let me know.

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#2

+1 I noticed this several times here on Meta today (iOS 12.3.1)

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#3

Are you sure this isn’t an iOS 13 beta issue? I read that it is extremely buggy.

#4

Me too but I haven’t had any issues until today and I’ve been on iOS 13 for over a week.

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#5

It’s not an iOS 13 issue. We have users on Infinite Flight Community experiencing this on 12.3.1 & 12.3.2.

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#6

Is this a plain Safari tab, a site under the “Add to homescreen” thing or our DiscourseHub app ?

#7

It’s a plain Safari tab for me. Not incognito either, in case that makes a difference.

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#8

How long to get logged out? 10 minutes or something like that?

#9

The user who reported it to me said 10 minutes but I haven’t been logged out of this community since I created this topic. I was logged out earlier in the day while the tab wasn’t active.

#10

I’ve been on meta for about 20 minutes from an iPad 12.3.1 and haven’t been logged out.

#11

Try force quitting Safari & then reopening the app - that just logged me out.

Edit - & again.

#12

Ditto, I have been on meta this entire time on iPad with no issues.

EDIT: wait, force closing the app DOES log me out @falco. Is this related to your offline changes?

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#13

Looks like it affects iPhone and iPad is free from issues?

#14

Another user’s just tried this & it logged them out too.

#15

I can confirm repro of force closing the Safari app on iOS logging me out. I am not getting logged out otherwise though.

4 Likes
#16

We are still diagnosing but we have a temporary workaround for you.

When this happens you actually are not logged out, go to the address bar and press “enter” and the site will re-load with you logged in. I verified this on my iPad.

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#17

That worked for me on my iPhone too.

#18

This reminds me of an issue I have that results in the same behavior: loading Discourse and it showing me as logged out, but then refresh showing me as logged in.

In my case it happened when I clicked links from Kiwi, (a Gmail stand-alone app for Mac) using Safari as my default browser. I reported the problem here at one point before I realized it was always when clicking the link from Kiwi. If I copied the link and pasted it into an open Discourse tab I wouldn’t have any problems. But if I clicked the link and it used the same open tab, it wouldn’t work.

Just bringing it up in case it helps. Quite possibly unrelated.

#19

Probably related, though if it happened prior to today, it is unlikely today’s fixes will address it.

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#20

Please update to latest, the we removed all traces of offline functionality for Apple devices, so this logout won’t happen anymore.

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