Not Receiving Emails After Successful SMTP Configuration with Neo.Space

I’ve recently set up my Discourse instance on AWS Lightsail, and I’ve successfully configured the SMTP settings for sending emails. I am using Neo as my mail provider.

Here is a snippet of my configuration:

Setting Value
DISCOURSE_SMTP_ADDRESS smtp0001.neo.space
DISCOURSE_SMTP_PORT 465
DISCOURSE_SMTP_USER_NAME info@mydomain.com
DISCOURSE_SMTP_PASSWORD My Password
DISCOURSE_NOTIFICATION_EMAIL noreply@mydomain.com
2 Likes

sadly, but this is not working i have read it .