Overall me and our community have a bit of a hard time with the new burger menu and profile menu. The new design brings a lot of complexity, but I am yet to realize any benefits.
Anyway, there is something off with the notifications. Screenshots are from Android Chrome.
The notification bubble on the avatar isnât sticky, but the ones inside the menu are. So you get a âpingâ on the avatar for a new one, and then if you open the menu to look it will clear the avatar one.
Does that behaviour match up with what youâre seeing?
It very much might be. What is the idea of this design? It is causing some confusion in the community, our staff included.
@Lilly Oh yes, ice hockey is our thing and we are quite good at it. We are pretty big on the national level and switching to Discourse was the key to rapid growth.
I think itâs so you can have the initial âlook at meâ splash of colour, but then not be nagged by it if you donât want to deal with anything in your list straight away.
I was trying to work out how to best describe the issue our community has been facing for while now, thankfully @ljpp has explained our biggest community complaint perfectly here:
This is exactly what our members (and I) are complaining about
Same. Our club members, our TL3, our TL4 and all of our staff are all being driven mad by this behaviour.
It most definitely did.
The complaint from our community, and our own team (and myself!) is that if you receive 5x DMs overnight, you click to read the first one, you reply or action whatever needed actioning and then whoosh! The green envelope is gone and youâre completely unaware of any unread DMs (and 101 other notifications).
Is there a setting to revert this behaviour? So a flair remains visible all the time you have unread âthingsâ? Or maybe a theme component or similar to override this?
If communities struggle, theyâll be able to share their voices here spontaneously. Also, know that many customers can reach us privately and that their voice weighs.
If nothing is done, itâs probably because too few people are bothered by this; thus, itâs not considered as an issue for most communities.