One of my users receives all her notifications from a fixed id

let her call her alice; everytime she receives a notification from our discourse instance, the mail message says From: bob, no matter who actually wrote the post

alice and bob both have admin rights

how should I go about pinpointing my misconfiguration ?

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Check your setting notification_email and your app.yml

Normally this would be something like noreply@yourdomain.com (unless you’ve set up reply by email)

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Is there any chance she has created a contact in her mail account associating that email address with bob?

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Yes, that was it, the noreply email address had somehow been associated to bob in her contacts - THANKS !!

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