Hi, I’m a bit confused.
When I post a category link from my forum on the same forum, no onebox shows up (but it works for other links, like a topic link):
But if I post a category link here, it works:
How do I make it work on my own forum?
Why not use the category tags (eg. support)?
2 Likes
How does this tag work? Is it just a #word with a link on it?
I like the oneboxes, they are pretty plus they display the category description.
Still, I don’t understand why oneboxing a category doesn’t work on my forum? 
It is intentional
There isn’t much point duplicating description content around your own site. Your readers are already in your community. If there is value in them seeing a link to the category page then they can easily click through and visit that page.
On the other hand, if you are linking to a category on a DIFFERENT site, then maybe the reader wants to know more about what is on that page / site before making the commitment to click and leave your site. In that case there is value in showing a preview.
The way to create a useful link to a category page within a conversation is to:
- type
#in the editor window (this cannot be the start of a new line but be inline as part of a sentence) - search for the tag by starting to type, or select from the suggested shortlist
- select the relevant category (identified by the category title and colors)
So you can use this to link to categories (community) or tags (#tagging)
5 Likes
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.