OpenAI organization not being recognized

MachineScholar · November 21, 2024, 9:22pm

Getting a consistent OpenAI error 401 “No such organization” even though it is correctly configured in the LLM settings. What’s interesting is that this error is only occurring on two jobs:

Jobs::HotTopicsGistBatch

Job backtrace

Message (31 copies reported)

DiscourseAi::Completions::Endpoints::OpenAi: status: 401 - body: {
    "error": {
        "message": "No such organization: org-kLyg2ChOSTm3xtQeTBeXxy5C.",
        "type": "invalid_request_error",
        "param": null,
        "code": "invalid_organization"
    }
}


Backtrace

/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `block in error'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `block in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `each'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `error'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:94:in `block (2 levels) in perform_completion!'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2433:in `block in transport_request'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http/response.rb:320:in `reading_body'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2430:in `transport_request'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2384:in `request'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:19:in `block in request_with_mini_profiler'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/mini_profiler/profiling_methods.rb:50:in `step'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:18:in `request_with_mini_profiler'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:92:in `block in perform_completion!'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1632:in `start'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1070:in `start'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:75:in `perform_completion!'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/open_ai.rb:40:in `perform_completion!'
/var/www/discourse/plugins/discourse-ai/lib/completions/llm.rb:256:in `generate'
/var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:133:in `fold'
/var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:31:in `summarize'
/var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:73:in `force_summarize'
/var/www/discourse/plugins/discourse-ai/app/jobs/regular/hot_topics_gist_batch.rb:18:in `block in execute'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
/var/www/discourse/plugins/discourse-ai/app/jobs/regular/hot_topics_gist_batch.rb:14:in `execute'
/var/www/discourse/app/jobs/base.rb:322:in `block (2 levels) in perform'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management/null_instance.rb:49:in `with_connection'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management.rb:21:in `with_connection'
/var/www/discourse/app/jobs/base.rb:309:in `block in perform'
/var/www/discourse/app/jobs/base.rb:305:in `each'
/var/www/discourse/app/jobs/base.rb:305:in `perform'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:202:in `execute_job'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:170:in `block (2 levels) in process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/middleware/chain.rb:177:in `block in invoke'
/var/www/discourse/lib/sidekiq/pausable.rb:132:in `call'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/middleware/chain.rb:179:in `block in invoke'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/middleware/chain.rb:182:in `invoke'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:169:in `block in process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:136:in `block (6 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_retry.rb:113:in `local'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:135:in `block (5 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq.rb:44:in `block in <module:Sidekiq>'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:131:in `block (4 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:263:in `stats'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:126:in `block (3 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_logger.rb:13:in `call'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:125:in `block (2 levels) in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_retry.rb:80:in `global'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:124:in `block in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_logger.rb:39:in `prepare'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:123:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:168:in `process'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:78:in `process_one'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:68:in `run'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/component.rb:8:in `watchdog'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/component.rb:17:in `block in safe_thread'

Jobs::SummariesBackfill

Job backtrace

Message (5 copies reported)

DiscourseAi::Completions::Endpoints::OpenAi: status: 401 - body: {
    "error": {
        "message": "No such organization: org-kLyg2ChOSTm3xtQeTBeXxy5C.",
        "type": "invalid_request_error",
        "param": null,
        "code": "invalid_organization"
    }
}


Backtrace

/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `block in error'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `block in dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `each'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `error'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:94:in `block (2 levels) in perform_completion!'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2433:in `block in transport_request'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http/response.rb:320:in `reading_body'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2430:in `transport_request'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2384:in `request'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:19:in `block in request_with_mini_profiler'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/mini_profiler/profiling_methods.rb:50:in `step'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:18:in `request_with_mini_profiler'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:92:in `block in perform_completion!'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1632:in `start'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1070:in `start'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:75:in `perform_completion!'
/var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/open_ai.rb:40:in `perform_completion!'
/var/www/discourse/plugins/discourse-ai/lib/completions/llm.rb:256:in `generate'
/var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:133:in `fold'
/var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:31:in `summarize'
/var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:73:in `force_summarize'
/var/www/discourse/plugins/discourse-ai/app/jobs/scheduled/summaries_backfill.rb:19:in `block in execute'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
/var/www/discourse/plugins/discourse-ai/app/jobs/scheduled/summaries_backfill.rb:18:in `execute'
/var/www/discourse/app/jobs/base.rb:322:in `block (2 levels) in perform'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management/null_instance.rb:49:in `with_connection'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management.rb:21:in `with_connection'
/var/www/discourse/app/jobs/base.rb:309:in `block in perform'
/var/www/discourse/app/jobs/base.rb:305:in `each'
/var/www/discourse/app/jobs/base.rb:305:in `perform'
/var/www/discourse/app/jobs/base.rb:376:in `perform'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.17.0/lib/mini_scheduler/manager.rb:137:in `process_queue'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.17.0/lib/mini_scheduler/manager.rb:77:in `worker_loop'
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.17.0/lib/mini_scheduler/manager.rb:63:in `block (2 levels) in ensure_worker_threads'

However it doesn’t occur during normal AI bot interaction via chat. I’ve double checked and redid copy-paste of the organization so it is correctly entered.

sam · November 22, 2024, 1:08am

Are you 100% sure its the same key and same org.

My guess is that you are using a different LLM with a different key for the other features? We are passing it on as seen in the error message.

MachineScholar · November 26, 2024, 4:56pm

What’s strange is that I have only one org and one key

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OpenAI organization not being recognized

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