Option to always receive digests even when you've been on the forum


(Tobias Eigen) #1

I’d like to see an option in the preferences to “always send digests” at the desired frequency no matter what, even if the user has been on the forum recently. I’ve been seeing what is sent to others from my discourse on mandrill and am feeling jealous! Even if I’ve been visiting it does not mean I am up to date on all the discussions, and I am sometimes sloppy about wrapping up loose ends, so I’d like to get the newsletter anyway.


Email digests - not just for absent members?
(Bill Ayakatubby) #2

Does this do it for you?


(Tobias Eigen) #3

Maybe. Probably. I think I misunderstood that option and don’t remember seeing the “email digests” part in the text there. :slight_smile: Thanks!


(Tobias Eigen) #4

What happened to this option? I was just asked about precisely this issue by someone in my community and now see that the settings available changed at some point.

We are in the process of trying to identify the “ideal settings” for email notifications for our community which we migrated to discourse from google groups. We are trying to encourage people to participate online but because we are a global network with people in “internet-remote” places, email remains key, and digests seem to be the only way to ensure people are informed of all the latest activity.

Here’s the request I got which is pretty concise. Any advice much appreciated.

@tobiaseigen what if I want to get emails of every new post, but only in certain categories? I can’t seem to find how to do that. The only way I see is to receive email for every new post, and mute the categories I don’t want every email for. But then, those muted categories don’t show up in the new or unread columns when I log into the website.

I’d ideally like my workflow to be as follows:

  1. get emails for everything that goes out to all staff and to leadership categories.
  2. for all other categories, I want to go to the website and check my “unread” and “new” tabs.

Finally, I tried to sign up for email digests but have been disappointed that I’m not getting any, presumably because I visit the forum. I still want the digests for my records, so I at least know there is one place where I can look back for stuff I know I’ve seen. Just because I drop by the site does not mean I’m reading everything thoroughly, and getting a digest gives me a second chance to catch up. (For this reason, I prefer not to suppress emails while on the site – although I know marena loves and uses that feature!) I vote for receiving digests regardless of appearances on the forum. But I also acknowledge that it may be a quirky personal preference, so we should go with what works for most people.


Simplified HTML emails
(Jeff Atwood) #5

The option is still there for notifications, but the digest in particular won’t mail you unless you have been inactive.


(Tobias Eigen) #6

Thanks, @codinghorror - appreciate the explanation. Is there a way to bring this back? Perhaps with an admin selectable option for those sites that still want to offer the option to get digests even when you’ve been active?


(Jeff Atwood) #7

Bring what back? It never existed.


(Tobias Eigen) #8

I did some research on this last week and forgot to reply. It appears that yes, you are right, that it was never possible to get digests even when active on the site. With best of intentions, @BhaelOchon sent me on a wild goose chase. :wink:

What would it take to add a feature to allow digest delivery for active users? My globally dispersed, email centric community is feeling the weight of information overload. People are tuning out discourse and are ignoring the important notifications about topics they are mentioned in or involved in. When they do log in they ignore the notifications bubble and feel lost. This despite repeated reminders directly and through documentation on the forum.

Providing an email digest of latest activity would go a long way to coaxing these people into our new, discourse way of doing things. As my colleague wrote, she needs a reminder email and a “second chance” to catch up on discussions:

Finally, I tried to sign up for email digests but have been disappointed that I’m not getting any, presumably because I visit the forum. I still want the digests for my records, so I at least know there is one place where I can look back for stuff I know I’ve seen. Just because I drop by the site does not mean I’m reading everything thoroughly, and getting a digest gives me a second chance to catch up.


(ginger man) #9

@codinghorror Is there a way to get this feature. Essentially we want to disable per topic notification and enable an uniform weekly digest for all community members even when they are active in the forum. This has been requested many times.


(Brian Cheek) #10

I’m confused…I want my users to get the digest (per the schedule I/they choose) no matter what.

So this doesn’t exist now, but did it or did it not?

Thanks to @pacharanero we have a way for users in a particular group to watch categories by default, but the digest is also crucial for us as it is for @tobiaseigen and others.

I desperately want to use Discourse for our community but our users are more inclined to the mailing list approach, and unless I can get them hooked via something that is similar to that first, I fear there is little chance we can convert many of them to using it as designed.


(Tobias Eigen) #11

@codinghorror has made it pretty clear he’s not interested in sending digests to people who log in, and it never worked that way.

So I suspect this is plugin territory.

The workaround is for admins to send out weekly digests to everyone manually - the digest preview is pretty amazing for making this quick and easy to do. Adding a group/username filter to the preview to see what real world users actually would see if they got the digest would make this incredible feature even more useful!


Need digests to Everyone, regardless of whether they logged in or not
(Brian Cheek) #12

Can you elaborate on this please?


(Tobias Eigen) #13

just go to the digest preview on the admin, select range, copy-paste into mailchimp, tweak, send.


(Brian Cheek) #14

Thanks, I was afraid that was the answer.


(Christopher McEwan) #15

it sounds like this must be obvious but i’m afraid I can’t find this. any more clues?

EDIT - Ahhh. Cleverly hiding in plain sight! :grin: