Our PMs stopped working

It seems I can’t see the 'enable_private_messages" option anymore on our admin panel. Only admin accounts can read PMs.

Logs:


NoMethodError (undefined method `enable_personal_messages?' for SiteSetting:Class)
app/serializers/topic_view_details_serializer.rb:127:in `include_can_invite_to?'
(eval):11:in `_fast_attributes'
lib/freedom_patches/ams_include_without_root.rb:57:in `include!'
app/controllers/application_controller.rb:551:in `render_json_dump'
app/controllers/topics_controller.rb:1332:in `block (2 levels) in perform_show_response'
app/controllers/topics_controller.rb:1322:in `perform_show_response'
app/controllers/topics_controller.rb:187:in `show'
app/controllers/application_controller.rb:420:in `block in with_resolved_locale'
app/controllers/application_controller.rb:420:in `with_resolved_locale'
lib/middleware/omniauth_bypass_middleware.rb:74:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:389:in `call'
lib/middleware/gtm_script_nonce_injector.rb:10:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
lib/middleware/request_tracker.rb:233:in `call'

activerecord (7.0.5.1) lib/active_record/dynamic_matchers.rb:22:in `method_missing'
plugins/discourse-custom-trust-level/plugin.rb:75:in `can_invite_to?'
app/serializers/topic_view_details_serializer.rb:127:in `include_can_invite_to?'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:375:in `include?'
(eval):11:in `_fast_attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:468:in `rescue in attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:455:in `attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:480:in `_serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:359:in `serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer/associations.rb:200:in `serialize'
lib/freedom_patches/ams_include_without_root.rb:57:in `include!'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:368:in `block in include_associations!'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:367:in `each_key'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:367:in `include_associations!'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:362:in `serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:347:in `as_json'
activesupport (7.0.5.1) lib/active_support/json/encoding.rb:22:in `encode'
activesupport (7.0.5.1) lib/active_support/json/encoding.rb:22:in `encode'
activesupport (7.0.5.1) lib/active_support/core_ext/object/json.rb:42:in `to_json'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:331:in `to_json'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapter.rb:25:in `dump'
multi_json (1.15.0) lib/multi_json.rb:139:in `dump'
app/controllers/application_controller.rb:551:in `render_json_dump'
app/controllers/topics_controller.rb:1332:in `block (2 levels) in perform_show_response'
actionpack (7.0.5.1) lib/action_controller/metal/mime_responds.rb:214:in `respond_to'
app/controllers/topics_controller.rb:1322:in `perform_show_response'
app/controllers/topics_controller.rb:187:in `show'
plugins/discourse-category-lockdown/plugin.rb:65:in `show'
actionpack (7.0.5.1) lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
actionpack (7.0.5.1) lib/abstract_controller/base.rb:215:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/rendering.rb:165:in `process_action'
actionpack (7.0.5.1) lib/abstract_controller/callbacks.rb:234:in `block in process_action'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:118:in `block in run_callbacks'
plugins/discourse-staff-alias/plugin.rb:105:in `block (4 levels) in activate!'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `instance_exec'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `block in run_callbacks'
app/controllers/application_controller.rb:420:in `block in with_resolved_locale'
i18n (1.14.1) lib/i18n.rb:322:in `with_locale'
app/controllers/application_controller.rb:420:in `with_resolved_locale'
plugins/discourse-multilingual/extensions/application_controller.rb:8:in `with_resolved_locale'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:127:in `block in run_callbacks'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:138:in `run_callbacks'
actionpack (7.0.5.1) lib/abstract_controller/callbacks.rb:233:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/rescue.rb:22:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/instrumentation.rb:67:in `block in process_action'
activesupport (7.0.5.1) lib/active_support/notifications.rb:206:in `block in instrument'
activesupport (7.0.5.1) lib/active_support/notifications/instrumenter.rb:24:in `instrument'
activesupport (7.0.5.1) lib/active_support/notifications.rb:206:in `instrument'
actionpack (7.0.5.1) lib/action_controller/metal/instrumentation.rb:66:in `process_action'
actionpack (7.0.5.1) lib/action_controller/metal/params_wrapper.rb:259:in `process_action'
activerecord (7.0.5.1) lib/active_record/railties/controller_runtime.rb:27:in `process_action'
actionpack (7.0.5.1) lib/abstract_controller/base.rb:151:in `process'
actionview (7.0.5.1) lib/action_view/rendering.rb:39:in `process'
rack-mini-profiler (3.1.1) lib/mini_profiler/profiling_methods.rb:85:in `block in profile_method'  
actionpack (7.0.5.1) lib/action_controller/metal.rb:188:in `dispatch'
actionpack (7.0.5.1) lib/action_controller/metal.rb:251:in `dispatch'
actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:49:in `dispatch'
actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:32:in `serve'
actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:50:in `block in serve'
actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:32:in `each'
actionpack (7.0.5.1) lib/action_dispatch/journey/router.rb:32:in `serve'
actionpack (7.0.5.1) lib/action_dispatch/routing/route_set.rb:852:in `call'
lib/middleware/omniauth_bypass_middleware.rb:74:in `call'
rack (2.2.8) lib/rack/tempfile_reaper.rb:15:in `call'
rack (2.2.8) lib/rack/conditional_get.rb:27:in `call'
rack (2.2.8) lib/rack/head.rb:12:in `call'
actionpack (7.0.5.1) lib/action_dispatch/http/permissions_policy.rb:38:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:389:in `call'
lib/middleware/gtm_script_nonce_injector.rb:10:in `call'
rack (2.2.8) lib/rack/session/abstract/id.rb:266:in `context'
rack (2.2.8) lib/rack/session/abstract/id.rb:260:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/cookies.rb:704:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/callbacks.rb:27:in `block in call'
activesupport (7.0.5.1) lib/active_support/callbacks.rb:99:in `run_callbacks'
actionpack (7.0.5.1) lib/action_dispatch/middleware/callbacks.rb:26:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/debug_exceptions.rb:28:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/show_exceptions.rb:26:in `call'
logster (2.12.2) lib/logster/middleware/reporter.rb:43:in `call'
railties (7.0.5.1) lib/rails/rack/logger.rb:40:in `call_app'
railties (7.0.5.1) lib/rails/rack/logger.rb:27:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/remote_ip.rb:93:in `call'
request_store (1.5.1) lib/request_store/middleware.rb:19:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/request_id.rb:26:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
rack (2.2.8) lib/rack/method_override.rb:24:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/executor.rb:14:in `call'
rack (2.2.8) lib/rack/sendfile.rb:110:in `call'
actionpack (7.0.5.1) lib/action_dispatch/middleware/host_authorization.rb:131:in `call'
rack-mini-profiler (3.1.1) lib/mini_profiler.rb:260:in `call'
message_bus (4.3.7) lib/message_bus/rack/middleware.rb:60:in `call'
lib/middleware/request_tracker.rb:233:in `call'
railties (7.0.5.1) lib/rails/engine.rb:530:in `call'
railties (7.0.5.1) lib/rails/railtie.rb:226:in `public_send'
railties (7.0.5.1) lib/rails/railtie.rb:226:in `method_missing'
rack (2.2.8) lib/rack/urlmap.rb:74:in `block in call'
rack (2.2.8) lib/rack/urlmap.rb:58:in `each'
rack (2.2.8) lib/rack/urlmap.rb:58:in `call'
unicorn (6.1.0) lib/unicorn/http_server.rb:634:in `process_client'
unicorn (6.1.0) lib/unicorn/http_server.rb:739:in `worker_loop'
unicorn (6.1.0) lib/unicorn/http_server.rb:547:in `spawn_missing_workers'
unicorn (6.1.0) lib/unicorn/http_server.rb:143:in `start'
unicorn (6.1.0) bin/unicorn:128:in `<top (required)>'
vendor/bundle/ruby/3.2.0/bin/unicorn:25:in `load'
vendor/bundle/ruby/3.2.0/bin/unicorn:25:in `<main>'
1 Like

It looks like that setting was deprecated and recently removed. When it was deprecated, the setting’s description said “DEPRECATED, use the ‘personal message enabled groups’ setting instead. Allow trust level 1 (configurable via min trust to send messages) users to create messages and reply to messages. Note that staff can always send messages no matter what.”

You should be able to enable personal messages now with that setting:

6 Likes

Thaks for your reply Simon, our configurarion is OK (TL1) but nobody than Admins can send PMs.

The issue is not around this. And it’s probable related to encrypt but I just disabled and removed the plugin and the issue persists.

BTW that’s the second time I try to search ‘private messages’ instead ‘personal messages’ on Discourse config :sweat_smile:

maybe give safe mode a try and see if you can pm with a test user account :thinking:

it looks like you have the Custom Trust Level plugin installed. The problem might be here:

3 Likes

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