Our Patreon plugin was working for months, but now I have the message in the admin panel “Patreon Creator’s access and refresh token values are incorrect”. This has happened before and we’ve followed the instructions and it worked again. But this time it won’t go away.
I’ve hit the “update patreon” button in the admin patreon panel. I’ve checked the rails log and can see the patreon job ran successfully. The only output is where it’s trying to award badges to old users and gets a 404 but that doesn’t seem to be a problem. I’ve also kicked the patreon jobs in /sidekiq, and again it runs successfully.
So it seems the tokens really don’t match. Unfortunately I don’t have permission to access our Patreon account. The boss copies and pastes the codes to me and I enter them in Discourse. We’ve done this twice with no joy.
Any other troubleshooting advice?
Edit: Looks like I could try the Patreon API using the same credentials. API Reference