Right now, the private message inboxes don’t indicate whether they contain any new messages.
For example, if there is a new message in the “Monday Test team” group inbox, it’s not indicated when the user first visits their private message inboxes:
All that is shown by the bold texting of the inbox name is which one you are currently in (and our users are getting pretty confused thinking that the bolding is not being shown when it should be).
And conversely if there an unread message in the user’s personal inbox, but they are browsing the “Monday Test team” group inbox, there is no way of the user knowing:
As far as I know, other than through the notifications, there is no way for a user to “find” new messages in their inboxes - once you click into the inbox you will see the blue dot notifications but that doesn’t hep you when looking at the inbox list. If there are a large number of group inboxes (well even a small number), requiring the user to click into each one to check whether there is an unread message in there is not at all optimal.
Can the inboxes be provided with an indicator as to how many new messages they contain?
Maybe a bit like Outlook?: