I worked with the support they seem to echo the same thing.
I went on to use the “Random Assign” script, and the Trigger can only be “Recurring/Point in Time.” I assumed may periodically, automation will assign a user to topics.
But then I see “Assigned Topic ID”. If there’s a single Topic ID I need to provide, I wonder what use case requires multiple people to be randomly be assigned to same topic in either Recurring/Point in Time?
@maiki can we move this post to feature ? (asked for it last year on the plugin topic but the post disappeared)
The scenarios you mention are “usage-specific” whereas a random assignments of new topics (or even better, rolling assigments) seems like a usefull feature for any moderation team.
I have a simple use case here: I want to automatically assign a random user of a group to each and every newly created topic on creation of the topic (discriminating by category would be a nice option as well).