Real-Time Notifications Fail to Refresh on Desktop

Bug
1

Hi everyone

Consider if users reported that real-time notifications fail to refresh on desktop browsers, requiring manual page reloads to see updates. What would be your first step in troubleshooting this issue? Which monitoring tools or logs would you consult to identify the source of this bug?

Thanks!

2

I’m not sure which part of the UI you are talking of. Could you show me exactly what you are referring to please?

3

The issue is with real-time notifications on the desktop browser, They’re not updating automatically, so users have to refresh the page to see new notifications. It’s happening across different browsers, so it seems like it might be a backend or connection issue rather than browser-specific. Hope that helps clarify! Let me know if you need more info! :slight_smile: