Sobre a possibilidade de usar o Discourse como alternativa ao JIRA ou Zendesk

[IAmGav (Gavin Perch)]

@tenzan

Só me perguntando se existem plugins que nos permitam usar o Discourse como alternativa ao JIRA ou Zendesk, por exemplo?

Existe um plugin de tickets que você pode usar

Tickets Plugin

Repo Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the Assign Plugin. It is based on @tobiaseigen’s original spec, and has been built in collaboration with @tobiaseigen and an awesome Ruby for Good team, for the benefit of both Namati and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets_priority, tickets_reason and tickets_status. Add tags to these groups (at /tag_group…