I want to setup some categories which are receiving administrative requests by email (i.e. mails that are sent to admin@mydomain.com ). That category also accepts anonymous emails. That works just fine, but I have to allow everyone to be able to write into that category, otherwise the email is rejec…

Then maybe Private Topics Plugin is something that would help you

Why do you want to use a category? Maybe a group inbox would better fit your needs I think you could try something similar to what the @team does. [imagem] How Does Team Discourse Use Discourse? Support Ticketing We also use Discourse as a private email support portal which allows our entire te…

Yeah, I’ve done that for now, but I thought a category would make it easier to track which messages have been taken care of. I’ll look at that solution you linked to, thanks!

Oh, wow. That’s exactly the solution for my problem! Thanks, @Moin

Categorias restritas para emails que recebem qualquer correspondência

Suporte ao Produto

MKorndoerfer (Martin Korndoerfer) Março 7, 2024, 3:05pm 3

Sim, fiz isso por enquanto, mas pensei que uma categoria facilitaria o acompanhamento de quais mensagens foram resolvidas.

Vou dar uma olhada na solução que você compartilhou, obrigado!

Tópico		Respostas	Visualizações
Private support categories: staged users can email in, but not registered users Product Support	4	1681	27 de Março de 2019
Creating a topic via email without write access to the category? Product Support	3	1798	11 de Janeiro de 2019
Receiving emails to staff category fails Product Support	2	495	1 de Abril de 2018
User-support category: works for anonymous, not for existing users Product Support	1	530	19 de Abril de 2022
Send an Mail to a group/category wich allows anonymous mails not working Product Support email	2	669	11 de Outubro de 2022

Categorias restritas para emails que recebem qualquer correspondência

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