Resume email after bouncing

Support
1

My forum email address was bouncing for a while; it’s fixed now. I received a forum PM, “Is your email address correct?” about this.

I tried sending myself a test PM from another account, and haven’t received the email yet.

Now that it’s fixed, is there anything else I need to do to resume emails? (Or is there another better way to test that emails are now working, as a forum administrator?)

1 Like
2

The email address may also be suppressed at the email service (Mailgun, etc.), so as admin, you can check there as well.

2 Likes
3

The correct answer was that we needed to reset my user’s Bounce Score on my admin user profile.

3 Likes
4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.