I have seen this thread (How to Use Discourse as a Private Support/Ticket System) and it’s not quite in line with the question. So here’s some background:
I am interviewing candidates to join my team at work as essentially Community Engineers (customer-facing, developer-minded engineers to assist the community, but that’s not important here), and we do a technical exercise as part of the process. Typically we would send them some task to do and then send it back to us. However…
Since they’ll be working in our community Discourse all the time, I was thinking about making an exercise which was pretty real to life. The goal would be to have a private category that only they can see and no one else can. We would then copy in sample questions/threads and have them deal with them accordingly.
What I have done is:
- Created a separate group that auto joins trust level 1
- Created a specific user for them to login as and locked that level at 1
- Created a special category that only they can see/reply
I can’t remove that group from being able to see the other categories though - that’s where this whole experiment seems to die. Any ideas?