Hi all -
I had a user on my Discourse ask how to upload an image. Very easy problem to solve, of course. So I go to take a screenshot and show which button to press. Then I think "what button are you supposed to press?" because normally I just drag the image to the box. Lo and behold it’s a non-obvious arrow pointing upwards, easily hidden in the middle of the row of icons. The alternative of course is dragging the file onto the message box. Well the help text to do that is grey/hard to read and it’s the last part of a sentence that regular users would ignore as soon as they see the “Use Markdown, BBCode, or HTML to format” text that 90% of regular people have no idea what that means.
I propose that the priority of what a user wants to do when replying/creating a topic is: 1. Write text 2. Attach image 3. Everything else
Sure enough when you look around on social media, these functions are very clear and not hidden among other formatting features:
- In the least, make the help text in the box be more obvious and highlight how to drag an attachment in
- Change upload icon to be a camera (I know it also allows uploading any attachment, but again we’re thinking about what the majority of users want to do) and highlight the icon and also separate it from the row of formatting icons. Maybe move icon to the empty space under the right side of the box where “saving”/“saved” currently lives?