I may be missing it, but is there any way to instrument the solutions checkbox plugin so that the visual indicator of “answered” pops up in the search results as well?
When you currently search for something, you can see a lock icon next to the closed topics. It would benefit us greatly to see the checkbox icon next to topics that have been answered in the search results.
Just like in the topics list:
…but in the search results list as well.
Our customers are more likely to get their support questions answered if they have the control to choose to only click into topics that have an official “answer” in some cases.
Eager to hear back. Thanks!