Staff notes to a post add the note to the user instead of post

[david (David Taylor)]

Yes, this is normal. Staff notes are designed to be primarily attached to ‘users’ rather than ‘posts’. If you want to have staff-only information about specific posts, maybe whispers would be more suitable:

How do I create a whisper post?

Whispers are a staff-only feature that allows for private discussion between staff members inside a public topic. Before whisper can be used, they need to be enabled by an administrator by checking enable whispers in site settings. When enabled, all staff members can create a whisper by starting to create a reply as usual, selecting the icon in the toolbar and clicking Toggle whisper: [image] The composer will indicate that the reply is a whisper: [image] Whispers are permanent, t…