So many times, the person who opens a topic in a category like support doesn’t know to click the ellipsis and mark a post as the “solution”. It would be nice if anyone could use the “solved” checkbox as a way to easily let the OP know they should consider marking a post as the solution.

Suggest solution to the OP?

erlend_sh (Erlend Sogge Heggen) June 12, 2017, 5:26pm 6

I think sending a “Did you find a solution to your problem?”-reminder would go a long way towards solving this issue.

3 Likes

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