I may be misunderstanding how this works, but here’s the scenario.
Our community was finding that waaaayyyy too many old topics were being bumped with non-useful one line replies because the topics appeared in the Suggested Messages section at the bottom of all threads.
I changed the
suggested topics max days old setting to be 14 days to try and reduce the effect:
However, I am finding that many older topics are still appearing in the Suggested Messages section.
Here’s an example:
Is there another setting I also need to change?