I am interested in trying to automatically add new topics to a watch list when created by a user in a specific group. i.e. Customer/user starts topic and specific Sales/user gets announcement based on the group that the Customer/user is part of.
My forum is hosted by Discourse, so plugins are not really an option.
Any suggestions for this type of application?
I believe this is what you are looking for:
I want an individual to track any topic, in any category, created by any individual in a specific group.
I was able to find a plugin, Discourse Tag by Group, but would need to petition the inclusion of this to the hosted forum repository.
Sorry, I think I misread your question. AFAIK this isn’t possible in core yet, but I may be wrong.
With being hosted by Discourse. You might be able to see if a custom automation script maybe as iirc Automation plugin I believe was merged with core.
Have you considered messaging support? Maybe see if you can perhaps sponsor a custom automation?
As with being hosted you only have access to plugins within your plan.
Can you tell us a little more about what you are trying to achieve?
Would it be enough for you to have your sales team monitor the group’s activity? That is a list of posts, in reverse order. Example: Discourse team - Discourse Meta
You could also use the “auto tag topic” automation, and set it up to add a specific tag to posts by members of a specific group. Then have your sales team watch that tag.
If you don’t want your members see the tag, you can put it in a tag group visible only to admins and moderators.
This fits what I saw in the plugin Tag by Group. This is achievable via automation? Then I will dig into that. Thanks @tobiaseigen
My problem is that I’m new to trying to admin a forum and I’m trying to put up as many kiddie bumpers as possible to help drag my absolutely tech un-friendly team into using it. The more automatic the workflow, the better.