Hello Does anyone know if there’s a way to turn off PM notifications of flagged post removals please? Most flagged removed posts are watch words flagged by the system, which are automatically “inappropriate”. However these watch words relate to self harm and suicide. So people who have made these p…

Hey @MyRedDream Welcome to Meta :wave: Would it work for you to change the wording, so the message no longer says that the post is inappropriate? Or is it important that no automatic message is sent at all?

It would be best if no message was sent at all, as we always contact users with a custom message if we’ve removed their post. But in the absence of that if the wording could be changed. I had a look in text customisations but could only see the title of the message and not the body.

[image] Dan DeMontmorency: Why not use block? Then there is no way to find out that the user needs help. I wonder if “approve” would work better than “flag” :thinking:

Yes require approval likely better if a mod needs to be notified

We don’t have 24/7 moderation and the watch words pick up really innocuous stuff too (eg “hanging basket” would be picked up). And because Discourse doesn’t discriminate between PMs and threads, it would require approving PMs and cause untold problems. We don’t moderate PMs at all unless one is flag…

Hmm.. you may need to consider sponsoring a plugin in Marketplace if core doesn’t have an option to switch watched words off in pm

My community is a charity so not gonna happen I’m afraid!

If you enable encrypted PMs then that might correct that problem.

We need to be able check PMs for safeguarding purposes so I can’t do that. Approval also doesn’t solve any issues. Is there no way to change the text of the notification PM, if I can’t switch it off?

Turn off notifications of flagged post removed?

Support

Heliosurge (Dan DeMontmorency) October 3, 2024, 3:21pm 4

Instead of flagging watched words. Why not use block? This will prevent the words in question from being used.

Topic		Replies	Views
No notification for "Post hidden by community flags" Bug	4	905	September 12, 2017
Get notified when moderator deletes a post Support	2	850	April 11, 2019
Flagging inside PMs makes flag undismissable Bug	1	1029	February 13, 2015
Visually separate post flagging options from PMing UX	9	2271	November 23, 2015
Hide post plus PM action should open pre-filled composer Feature	15	3037	February 21, 2016

Turn off notifications of flagged post removed?

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