Unable to copy paste into a new canned message

See screenshot. I am adding a canned reply, and want to copy/paste the text into the content box. Weirdly, the text I am pasting shows up not in the canned reply content but in the body of the message behind, in the composer. I can click into the content box and type in text.


I can repro this bug even here on Meta.

Steps to reproduce:

  1. Write a text in the composer
  2. Open a canned reply and click New
  3. The text in the composer appears in the canned reply
  4. Click on X or Cancel has no effect.

I think @nbianca is working on some improvements here, maybe this can be addressed as well?


Great! Glad canned replies are getting even more love.

What @Dax is describing is a bit different from what I see on my instance.

Steps to reproduce:

  1. copy some text into your clipboard (looktthatIcanstartalistwithzerohowcoolisthat!)
  2. Start a new message
  3. Open canned reply and select new or edit existing canned reply
  4. Click into canned reply content field, paste clipboard text . See it appear in composer in greyed background, not appear in the canned reply content field.

I cannot reproduce any of these bugs. What browsers are you using?

This is how I tried:

  1. Write some text in the composer and had more in my clipboard.
  2. Press on the :gear: icon and then on Canned Replies.
  3. Press the :heavy_plus_sign: New button.
  4. I clicked on the composer input field and pressed CTRL + V to paste. It worked! :white_check_mark:
  5. I clicked on the composer textarea field and pressed CTRL + V to paste. It worked! :white_check_mark:
  6. Click on cancel. It worked! :white_check_mark:
  7. Re-did steps 1-6 and tried :heavy_multiplication_x:. It worked! :white_check_mark:

I have tried Chrome 69.0.3497.100 and Firefox 62.0 on Ubuntu 18.10. I did this here, on Meta.


For me this happens both on firefox and chrome, on windows.

Both Firefox and Chrome on Win10 and Ubuntu, see

Please note that the canned reply already has a title (“test”). This is the title of a canned reply that I had created and then deleted (via the trash icon) a few minutes before.


Aha! Got it. When you said that cancel or :heavy_multiplication_x: buttons do not work, I was under the impression that the modal would not close.



I fixed the bug @Dax reported a while back when I did the other general improvements.

About the other, I still cannot reproduce it. @tobiaseigen, can you please try again now and let me know if it still happens for you?