FYI our forums which have this problem don’t use any additional plugins other than the default docker_manager plugin. We aren’t doing anything fancy.
This problem occurs whether using the default theme or a custom one. It’s happening consistently, so I can always repro it on our site – definitely not random.
What could prevent the Quote button from appearing whenever the selected text shifts over any formatted text (italics, bold, etc)? Even including just one letter of italicized text in an otherwise non-italicized selection makes the button not appear. But if the text is all italics, the Quote button appears normally. Same goes for bold text or for text that uses any HTML formatting changes.
So it looks like the button won’t appear if the selection includes any HTML transitions like for paragraphs and formatting.
Any recent changes made in the code that controls that feature or other code related to parsing text that includes HTML?
This feature worked normally for years, and the bug seems to have been introduced (or activated) within the past week or so.
I don’t think this is plugin or theme related, but it might be related to certain settings. Any ideas which settings to try tweaking that could affect this feature?
Everything works on my forum (Discourse hosted). Here’s a screenshot of highlighting a single line and of multiple lines with bold formatting in one. I cannot replicate the problem.
I think we would be much closer the solution if everyone who has this problem would describe in detail their settings, environment, what plugins uses, custom codes, logs, any error, etc. Then we can more easily see where there is a match. Otherwise, I think this topic is totally unnecessary. This issue maybe is something with your settings or plugin incompatibility.
You don’t have the “share” button besides the “quote” one, like it’s the case here on meta (mentioned above in the discussion). Can you add that, to try to see how it goes then ? (I don’t know if it’s possible or how). The idea being to get closer to meta’s configuration, where it currently works.
I have experienced another quoting problem, but this time on Meta as well as on the Fairphone forum, at 100% reproducible. I can’t quote closed topics, or more generally topics in which I am not allowed to post (such as posts in the releases category on Meta), in a post I am writing on another open topic. Only the Share button appears. I recall being able to do this before. I have tried on another Discourse instance running an earlier version, and it works fine there.
E.g
I’ve finally had some time to look into this further. It indeed seems to be a plugin issue. I stripped back plugins to just Docker and it’s working again.
Now just need to sleuth which plugin it is by elimination. Will report back shortly.
