Unable to View Edit History - Continuous Loading Issue

I’m encountering an issue where I’m unable to view the edit history of topics on my forum. When I click the pencil icon to see the edit history, it just shows a loading spinner and never loads the actual history.

Could anyone provide insights on what might be causing this issue or how to resolve it?

2 Likes

You can enter the website security mode in www.you-website.com/safe-mode way, then disable the plugin or theme component, check whether it is their problem, if not, enter the log in a www.you-website.com/logs way, and publish the log information

1 Like

Thank you for your suggestion. I followed your advice and entered safe mode using www.you-website.com/safe-mode. I disabled plugins and theme components, but the issue persists. It doesn’t seem to be related to plugins or theme components.

I also checked the logs at www.you-website.com/logs as you recommended, but I’m not sure how to interpret the information there. If there’s anything specific I should look for in the logs, please let me know.

Update: I’ve noticed an error in the browser console that may be related to this issue. The console shows:

This error seems to occur when trying to load the edit history. Does this additional information help pinpoint the cause of the problem? Any suggestions on how to troubleshoot or resolve this based on these error messages? Also, could you guide me on what to look for in the logs that might be relevant to this issue?

Just to check, you’ve updated recently right? I remember there was an issue here on Meta with infinite loading edit histories for a while…

That one has not been fixed yet.

But I think it does not affect administrators, because the edit history is not hidden for them

1 Like

After entering logs, there is a clear option in the lower right corner, click Clear all logs first, and then go to the edit history page where you have an error, visit it again, and finally refresh logs to view the latest logs, and copy the log with the red x on the left to send it here

When I click on the edit history, the following errors appear:

  1. In the server log, this error occurs:
Psych::DisallowedClass (Tried to dump unspecified class: ActiveRecord::Associations::CollectionProxy)

Message (6 copies reported)
Psych::DisallowedClass (Tried to dump unspecified class: ActiveRecord::Associations::CollectionProxy)
app/serializers/post_revision_serializer.rb:246:in `block in all_revisions'
app/serializers/post_revision_serializer.rb:241:in `each'
app/serializers/post_revision_serializer.rb:241:in `all_revisions'
app/serializers/post_revision_serializer.rb:202:in `revisions'
app/serializers/post_revision_serializer.rb:265:in `previous'
app/serializers/post_revision_serializer.rb:46:in `previous_hidden'
app/controllers/application_controller.rb:528:in `render_json_dump'
app/controllers/posts_controller.rb:459:in `latest_revision'
app/controllers/application_controller.rb:424:in `block in with_resolved_locale'
app/controllers/application_controller.rb:424:in `with_resolved_locale'
lib/middleware/omniauth_bypass_middleware.rb:64:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:393:in `call'
lib/middleware/csp_script_nonce_injector.rb:12:in `call'
config/initializers/008-rack-cors.rb:14:in `call'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:35:in `call_app'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:22:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
lib/middleware/request_tracker.rb:360:in `call'
Backtrace
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:571:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:360:in `block in visit_Enumerator'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:360:in `each'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:360:in `visit_Enumerator'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:352:in `visit_Array'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:135:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:574:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:331:in `block in visit_Hash'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:329:in `each'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:329:in `visit_Hash'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:135:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:574:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:117:in `push'
/usr/local/lib/ruby/3.3.0/psych.rb:585:in `safe_dump'
activerecord (7.1.3.4) lib/active_record/coders/yaml_column.rb:19:in `dump'
activerecord (7.1.3.4) lib/active_record/coders/column_serializer.rb:26:in `dump'
activerecord (7.1.3.4) lib/active_record/type/serialized.rb:29:in `serialize'
activemodel (7.1.3.4) lib/active_model/type/helpers/mutable.rb:8:in `cast'
activemodel (7.1.3.4) lib/active_model/attribute.rb:199:in `type_cast'
activemodel (7.1.3.4) lib/active_model/attribute.rb:43:in `value'
activemodel (7.1.3.4) lib/active_model/attribute_set.rb:51:in `fetch_value'
activerecord (7.1.3.4) lib/active_record/attribute_methods/read.rb:51:in `_read_attribute'
activemodel (7.1.3.4) lib/active_model/attribute_methods.rb:286:in `modifications'
app/serializers/post_revision_serializer.rb:246:in `block in all_revisions'
app/serializers/post_revision_serializer.rb:241:in `each'
app/serializers/post_revision_serializer.rb:241:in `all_revisions'
app/serializers/post_revision_serializer.rb:202:in `revisions'
app/serializers/post_revision_serializer.rb:265:in `previous'
app/serializers/post_revision_serializer.rb:46:in `previous_hidden'
(eval at active_model_serializers-0.8.4/lib/active_model/serializer.rb:467):5:in `_fast_attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:456:in `attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:480:in `_serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:359:in `serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:347:in `as_json'
activesupport (7.1.3.4) lib/active_support/json/encoding.rb:23:in `encode'
activesupport (7.1.3.4) lib/active_support/json/encoding.rb:23:in `encode'
activesupport (7.1.3.4) lib/active_support/core_ext/object/json.rb:42:in `to_json'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:331:in `to_json'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapter.rb:25:in `dump'
multi_json (1.15.0) lib/multi_json.rb:139:in `dump'
app/controllers/application_controller.rb:528:in `render_json_dump'
app/controllers/posts_controller.rb:459:in `latest_revision'
actionpack (7.1.3.4) lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
actionpack (7.1.3.4) lib/abstract_controller/base.rb:224:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/rendering.rb:165:in `process_action'
actionpack (7.1.3.4) lib/abstract_controller/callbacks.rb:259:in `block in process_action'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:121:in `block in run_callbacks'
plugins/discourse-staff-alias/lib/discourse_staff_alias/posts_controller_extension.rb:26:in `block (2 levels) in <module:PostsControllerExtension>'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:130:in `instance_exec'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:130:in `block in run_callbacks'
app/controllers/application_controller.rb:424:in `block in with_resolved_locale'
i18n (1.14.5) lib/i18n.rb:351:in `with_locale'
app/controllers/application_controller.rb:424:in `with_resolved_locale'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:130:in `block in run_callbacks'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:141:in `run_callbacks'
actionpack (7.1.3.4) lib/abstract_controller/callbacks.rb:258:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/rescue.rb:25:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/instrumentation.rb:74:in `block in process_action'
activesupport (7.1.3.4) lib/active_support/notifications.rb:206:in `block in instrument'
activesupport (7.1.3.4) lib/active_support/notifications/instrumenter.rb:58:in `instrument'
activesupport (7.1.3.4) lib/active_support/notifications.rb:206:in `instrument'
actionpack (7.1.3.4) lib/action_controller/metal/instrumentation.rb:73:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/params_wrapper.rb:261:in `process_action'
activerecord (7.1.3.4) lib/active_record/railties/controller_runtime.rb:32:in `process_action'
actionpack (7.1.3.4) lib/abstract_controller/base.rb:160:in `process'
actionview (7.1.3.4) lib/action_view/rendering.rb:40:in `process'
rack-mini-profiler (3.3.1) lib/mini_profiler/profiling_methods.rb:89:in `block in profile_method' 
actionpack (7.1.3.4) lib/action_controller/metal.rb:227:in `dispatch'
actionpack (7.1.3.4) lib/action_controller/metal.rb:309:in `dispatch'
actionpack (7.1.3.4) lib/action_dispatch/routing/route_set.rb:49:in `dispatch'
actionpack (7.1.3.4) lib/action_dispatch/routing/route_set.rb:32:in `serve'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:51:in `block in serve'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:131:in `block in find_routes'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:124:in `each'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:124:in `find_routes'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:32:in `serve'
actionpack (7.1.3.4) lib/action_dispatch/routing/route_set.rb:882:in `call'
lib/middleware/omniauth_bypass_middleware.rb:64:in `call'
rack (2.2.9) lib/rack/tempfile_reaper.rb:15:in `call'
rack (2.2.9) lib/rack/conditional_get.rb:27:in `call'
rack (2.2.9) lib/rack/head.rb:12:in `call'
actionpack (7.1.3.4) lib/action_dispatch/http/permissions_policy.rb:36:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:393:in `call'
lib/middleware/csp_script_nonce_injector.rb:12:in `call'
config/initializers/008-rack-cors.rb:14:in `call'
rack (2.2.9) lib/rack/session/abstract/id.rb:266:in `context'
rack (2.2.9) lib/rack/session/abstract/id.rb:260:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/cookies.rb:689:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/callbacks.rb:29:in `block in call'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:101:in `run_callbacks'
actionpack (7.1.3.4) lib/action_dispatch/middleware/callbacks.rb:28:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/debug_exceptions.rb:29:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
logster (2.20.0) lib/logster/middleware/reporter.rb:40:in `call'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:35:in `call_app'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:22:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/request_id.rb:28:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
rack (2.2.9) lib/rack/method_override.rb:24:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/executor.rb:14:in `call'
rack (2.2.9) lib/rack/sendfile.rb:110:in `call'
rack-mini-profiler (3.3.1) lib/mini_profiler.rb:191:in `call'
message_bus (4.3.8) lib/message_bus/rack/middleware.rb:60:in `call'
lib/middleware/request_tracker.rb:360:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/remote_ip.rb:92:in `call'
railties (7.1.3.4) lib/rails/engine.rb:536:in `call'
railties (7.1.3.4) lib/rails/railtie.rb:226:in `public_send'
railties (7.1.3.4) lib/rails/railtie.rb:226:in `me

  1. In the browser developer tools console, this error is shown:
rsvp.js:23 Uncaught {
  jqXHR: {…}, 
  textStatus: 'error', 
  errorThrown: ''
}

I don’t understand what these error messages mean. How should I resolve this issue?

Yes, I’ve made sure to update to the latest version. The issue persists even after updating.

This does look like the error in the bug topic linked above - Endless loading of post history when latest revision is hidden/inaccessible

We don’t have the staff alias plugin here, so I’m not sure if that will be the root issue.

2 Likes

Thank you for your suggestion. I followed your instructions to uninstall the Discourse Staff Alias plugin, but the issue still persists.

Here are the logs and the error messages from the developer tools:

  1. In the server log, this error occurs:
Message (11 copies reported)

Psych::DisallowedClass (Tried to dump unspecified class: ActiveRecord::Associations::CollectionProxy)
app/serializers/post_revision_serializer.rb:246:in `block in all_revisions'
app/serializers/post_revision_serializer.rb:241:in `each'
app/serializers/post_revision_serializer.rb:241:in `all_revisions'
app/serializers/post_revision_serializer.rb:202:in `revisions'
app/serializers/post_revision_serializer.rb:265:in `previous'
app/serializers/post_revision_serializer.rb:46:in `previous_hidden'
app/controllers/application_controller.rb:528:in `render_json_dump'
app/controllers/posts_controller.rb:459:in `latest_revision'
app/controllers/application_controller.rb:424:in `block in with_resolved_locale'
app/controllers/application_controller.rb:424:in `with_resolved_locale'
lib/middleware/omniauth_bypass_middleware.rb:64:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:393:in `call'
lib/middleware/csp_script_nonce_injector.rb:12:in `call'
config/initializers/008-rack-cors.rb:14:in `call'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:35:in `call_app'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:22:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
lib/middleware/request_tracker.rb:360:in `call'

Backtrace

/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:571:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:360:in `block in visit_Enumerator'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:360:in `each'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:360:in `visit_Enumerator'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:352:in `visit_Array'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:135:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:574:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:331:in `block in visit_Hash'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:329:in `each'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:329:in `visit_Hash'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:135:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:574:in `accept'
/usr/local/lib/ruby/3.3.0/psych/visitors/yaml_tree.rb:117:in `push'
/usr/local/lib/ruby/3.3.0/psych.rb:585:in `safe_dump'
activerecord (7.1.3.4) lib/active_record/coders/yaml_column.rb:19:in `dump'
activerecord (7.1.3.4) lib/active_record/coders/column_serializer.rb:26:in `dump'
activerecord (7.1.3.4) lib/active_record/type/serialized.rb:29:in `serialize'
activemodel (7.1.3.4) lib/active_model/type/helpers/mutable.rb:8:in `cast'
activemodel (7.1.3.4) lib/active_model/attribute.rb:199:in `type_cast'
activemodel (7.1.3.4) lib/active_model/attribute.rb:43:in `value'
activemodel (7.1.3.4) lib/active_model/attribute_set.rb:51:in `fetch_value'
activerecord (7.1.3.4) lib/active_record/attribute_methods/read.rb:51:in `_read_attribute'
activemodel (7.1.3.4) lib/active_model/attribute_methods.rb:286:in `modifications'
app/serializers/post_revision_serializer.rb:246:in `block in all_revisions'
app/serializers/post_revision_serializer.rb:241:in `each'
app/serializers/post_revision_serializer.rb:241:in `all_revisions'
app/serializers/post_revision_serializer.rb:202:in `revisions'
app/serializers/post_revision_serializer.rb:265:in `previous'
app/serializers/post_revision_serializer.rb:46:in `previous_hidden'
(eval at active_model_serializers-0.8.4/lib/active_model/serializer.rb:467):5:in `_fast_attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:456:in `attributes'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:480:in `_serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:359:in `serializable_hash'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:347:in `as_json'
activesupport (7.1.3.4) lib/active_support/json/encoding.rb:23:in `encode'
activesupport (7.1.3.4) lib/active_support/json/encoding.rb:23:in `encode'
activesupport (7.1.3.4) lib/active_support/core_ext/object/json.rb:42:in `to_json'
active_model_serializers (0.8.4) lib/active_model/serializer.rb:331:in `to_json'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapters/oj.rb:56:in `dump'
multi_json (1.15.0) lib/multi_json/adapter.rb:25:in `dump'
multi_json (1.15.0) lib/multi_json.rb:139:in `dump'
app/controllers/application_controller.rb:528:in `render_json_dump'
app/controllers/posts_controller.rb:459:in `latest_revision'
actionpack (7.1.3.4) lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
actionpack (7.1.3.4) lib/abstract_controller/base.rb:224:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/rendering.rb:165:in `process_action'
actionpack (7.1.3.4) lib/abstract_controller/callbacks.rb:259:in `block in process_action'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:121:in `block in run_callbacks'
app/controllers/application_controller.rb:424:in `block in with_resolved_locale'
i18n (1.14.5) lib/i18n.rb:351:in `with_locale'
app/controllers/application_controller.rb:424:in `with_resolved_locale'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:130:in `block in run_callbacks'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:141:in `run_callbacks'
actionpack (7.1.3.4) lib/abstract_controller/callbacks.rb:258:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/rescue.rb:25:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/instrumentation.rb:74:in `block in process_action'
activesupport (7.1.3.4) lib/active_support/notifications.rb:206:in `block in instrument'
activesupport (7.1.3.4) lib/active_support/notifications/instrumenter.rb:58:in `instrument'
activesupport (7.1.3.4) lib/active_support/notifications.rb:206:in `instrument'
actionpack (7.1.3.4) lib/action_controller/metal/instrumentation.rb:73:in `process_action'
actionpack (7.1.3.4) lib/action_controller/metal/params_wrapper.rb:261:in `process_action'
activerecord (7.1.3.4) lib/active_record/railties/controller_runtime.rb:32:in `process_action'
actionpack (7.1.3.4) lib/abstract_controller/base.rb:160:in `process'
actionview (7.1.3.4) lib/action_view/rendering.rb:40:in `process'
rack-mini-profiler (3.3.1) lib/mini_profiler/profiling_methods.rb:89:in `block in profile_method'
actionpack (7.1.3.4) lib/action_controller/metal.rb:227:in `dispatch'
actionpack (7.1.3.4) lib/action_controller/metal.rb:309:in `dispatch'
actionpack (7.1.3.4) lib/action_dispatch/routing/route_set.rb:49:in `dispatch'
actionpack (7.1.3.4) lib/action_dispatch/routing/route_set.rb:32:in `serve'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:51:in `block in serve'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:131:in `block in find_routes'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:124:in `each'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:124:in `find_routes'
actionpack (7.1.3.4) lib/action_dispatch/journey/router.rb:32:in `serve'
actionpack (7.1.3.4) lib/action_dispatch/routing/route_set.rb:882:in `call'
lib/middleware/omniauth_bypass_middleware.rb:64:in `call'
rack (2.2.9) lib/rack/tempfile_reaper.rb:15:in `call'
rack (2.2.9) lib/rack/conditional_get.rb:27:in `call'
rack (2.2.9) lib/rack/head.rb:12:in `call'
actionpack (7.1.3.4) lib/action_dispatch/http/permissions_policy.rb:36:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:393:in `call'
lib/middleware/csp_script_nonce_injector.rb:12:in `call'
config/initializers/008-rack-cors.rb:14:in `call'
rack (2.2.9) lib/rack/session/abstract/id.rb:266:in `context'
rack (2.2.9) lib/rack/session/abstract/id.rb:260:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/cookies.rb:689:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/callbacks.rb:29:in `block in call'
activesupport (7.1.3.4) lib/active_support/callbacks.rb:101:in `run_callbacks'
actionpack (7.1.3.4) lib/action_dispatch/middleware/callbacks.rb:28:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/debug_exceptions.rb:29:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
logster (2.20.0) lib/logster/middleware/reporter.rb:40:in `call'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:35:in `call_app'
lib/freedom_patches/rails_rack_logger_from_rails_7_2.rb:22:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/request_id.rb:28:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
rack (2.2.9) lib/rack/method_override.rb:24:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/executor.rb:14:in `call'
rack (2.2.9) lib/rack/sendfile.rb:110:in `call'
rack-mini-profiler (3.3.1) lib/mini_profiler.rb:191:in `call'
message_bus (4.3.8) lib/message_bus/rack/middleware.rb:60:in `call'
lib/middleware/request_tracker.rb:360:in `call'
actionpack (7.1.3.4) lib/action_dispatch/middleware/remote_ip.rb:92:in `call'
railties (7.1.3.4) lib/rails/engine.rb:536:in `call'
railties (7.1.3.4) lib/rails/railtie.rb:226:in `public_send'
railties (7.1.3.4) lib/rails/railtie.rb:226:in `method_missing'
rack (2.2.9) lib/rack/urlmap.rb:74:in `block in call'
rack (2.2.9) lib/rack/urlmap.rb:58:in `each'
rack (2.2.9) lib/rack/urlmap.rb:58:in `call'
unicorn (6.1.0) lib/unicorn/http_server.rb:634:in `process_client'
unicorn (6.1.0) lib/unicorn/http_server.rb:739:in `worker_loop'
unicorn (6.1.0) lib/unicorn/h

Env


  1. In the browser developer tools console, this error is shown:
  • 500 Internal Server Error
ET https://xxxxxx.com/posts/1868/revisions/latest.json 500 (Internal Server Error)
_      @      video-placeholder.js:19
(anonymous)   @      rsvp.js:457
k      @      rsvp.js:913
T      @      video-placeholder.js:19
loadRevision  @      bookmark.js:114
refresh       @      user-status-bubble.js:12
f      @      user-status-bubble.js:12
createComponent      @      user-status-bubble.js:11
createComponent      @      user-status-bubble.js:11
create @      manager.js:543
(anonymous)   @      runtime.js:2676
evaluate      @      runtime.js:1052
evaluateSyscall      @      runtime.js:4204
evaluateInner @      runtime.js:4175
evaluateOuter @      runtime.js:4168
next   @      runtime.js:4999
_execute      @      runtime.js:4986
execute       @      runtime.js:4979
handleException      @      runtime.js:4313
handleException      @      runtime.js:4521
throw  @      runtime.js:4260
evaluate      @      runtime.js:2088
_execute      @      runtime.js:4247
execute       @      runtime.js:4232
rerender      @      runtime.js:4547
render @      index.js:4674
(anonymous)   @      index.js:4934
Nt     @      runtime.js:4080
_renderRoots  @      index.js:4916
_renderRootsTransaction     @      index.js:4960
_revalidate   @      index.js:4992
invoke @      backburner.js.js:280
flush  @      backburner.js.js:197
flush  @      backburner.js.js:358
_end   @      backburner.js.js:798
B._boundAutorunEnd   @      backburner.js.js:523
Promise.then
n      @      backburner.js.js:26
flush  @      index.js:40
_scheduleAutorun     @      backburner.js.js:964
_end   @      backburner.js.js:804
B._boundAutorunEnd   @      backburner.js.js:523
Promise.then
n      @      backburner.js.js:26
flush  @      index.js:40
_scheduleAutorun     @      backburner.js.js:964
_end   @      backburner.js.js:804
B._boundAutorunEnd   @      backburner.js.js:523
Promise.then
n      @      backburner.js.js:26
flush  @      index.js:40
_scheduleAutorun     @      backburner.js.js:964
_ensureInstance      @      backburner.js.js:955
scheduleOnce  @      backburner.js.js:679
e.scheduleOnce       @      index.js:189
queueRerender @      user-status-bubble.js:12
scheduleRerender     @      user-status-bubble.js:11
rerenderResult       @      user-status-bubble.js:11
K      @      composer.js:867
(anonymous)   @      composer.js:867
Show 4 more frames

  • Uncaught Error
Uncaught                rsvp.js:23
{jqXHR: {…}, textStatus: 'error', errorThrown: ''}
errorThrown
:
""
jqXHR
:
{readyState: 4, getResponseHeader: ƒ, getAllResponseHeaders: ƒ, setRequestHeader: ƒ, overrideMimeType: ƒ, …}
textStatus
:
"error"
[[Prototype]]
:
Object

I appreciate your help and any further insights you might have on resolving this issue.

However, it seems that the official forum does not have this issue. I’m not sure when this problem started.

Is this happening on posts with hidden revisions?

No, it’s not just happening on posts with hidden revisions. The issue is affecting all posts on the site.

 GET https://xxxxxx.com/posts/1842/revisions/latest.json 500 (Internal Server Error)    video-placeholder.js:19

If you talk about it like this, I don’t think you will get the answer. Or you can try to back up app.yml and then make a copy of it app.yml delete all the plugins in it, and then refactor the website to see if it’s a plugin problem. If so, then arrange the plugins. I’d suggest you send out the list of plugins and see if you’re using broken plugins. I think that in general, the probability of plugins causing errors on the website is around 80%.

Thank you for your help! I followed your recommendation and discovered that the problem was indeed caused by a plugin. Specifically, the issue was with the Tickets Plugin 🎟 plugin.

1 Like

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