Upgrade from 2.9.0.beta14 to 3.0.0.beta15 fails

Installation
1

Didn’t find any topic when searching for “upgrade failed” that were mentioning this version upgrade.

I received the notification and this is a simple instance without any user activity beside admins. I use this installation to test for features before rolling them out onto the actual live one.

Clicking on the upgrade button from the admin panel and then the start upgrade returned this error:

********************************************************
*** Please be patient, next steps might take a while ***
********************************************************
Cycling Unicorn, to free up memory
Restarting unicorn pid: 548
Waiting for Unicorn to reload.
Waiting for Unicorn to reload..
Waiting for Unicorn to reload...
Waiting for Unicorn to reload....
Waiting for Unicorn to reload.....
Waiting for Unicorn to reload......
Waiting for Unicorn to reload.......
Waiting for Unicorn to reload........
Waiting for Unicorn to reload.........
Waiting for Unicorn to reload..........
Waiting for Unicorn to reload..........
Docker Manager: FAILED TO UPGRADE
#<Redis::TimeoutError: Connection timed out>
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/connection/ruby.rb:58:in `block in _read_from_socket'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/connection/ruby.rb:54:in `loop'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/connection/ruby.rb:54:in `_read_from_socket'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/connection/ruby.rb:47:in `gets'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/connection/ruby.rb:382:in `read'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:311:in `block in read'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:299:in `io'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:310:in `read'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:161:in `block in call'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:279:in `block (2 levels) in process'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:420:in `ensure_connected'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:269:in `block in process'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:356:in `logging'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:268:in `process'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/client.rb:161:in `call'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/rack-mini-profiler-3.0.0/lib/mini_profiler/profiling_methods.rb:85:in `block in profile_method'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis.rb:270:in `block in send_command'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis.rb:269:in `synchronize'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis.rb:269:in `send_command'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/commands/scripting.rb:110:in `_eval'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/redis-4.8.0/lib/redis/commands/scripting.rb:97:in `evalsha'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/message_bus-4.3.0/lib/message_bus/backends/redis.rb:463:in `cached_eval'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/message_bus-4.3.0/lib/message_bus/backends/redis.rb:150:in `publish'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/message_bus-4.3.0/lib/message_bus.rb:391:in `publish'
/var/www/discourse/plugins/docker_manager/lib/docker_manager/upgrader.rb:161:in `publish'
/var/www/discourse/plugins/docker_manager/lib/docker_manager/upgrader.rb:242:in `log'
/var/www/discourse/plugins/docker_manager/lib/docker_manager/upgrader.rb:288:in `reload_unicorn'
/var/www/discourse/plugins/docker_manager/lib/docker_manager/upgrader.rb:49:in `upgrade'
/var/www/discourse/plugins/docker_manager/scripts/docker_manager_upgrade.rb:19:in `block in <main>'
/var/www/discourse/plugins/docker_manager/scripts/docker_manager_upgrade.rb:6:in `fork'
/var/www/discourse/plugins/docker_manager/scripts/docker_manager_upgrade.rb:6:in `<main>'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/railties-7.0.3.1/lib/rails/commands/runner/runner_command.rb:43:in `load'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/railties-7.0.3.1/lib/rails/commands/runner/runner_command.rb:43:in `perform'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/thor-1.2.1/lib/thor/command.rb:27:in `run'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/thor-1.2.1/lib/thor/invocation.rb:127:in `invoke_command'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/thor-1.2.1/lib/thor.rb:392:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/railties-7.0.3.1/lib/rails/command/base.rb:87:in `perform'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/railties-7.0.3.1/lib/rails/command.rb:48:in `invoke'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/railties-7.0.3.1/lib/rails/commands.rb:18:in `<main>'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.15.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
/var/www/discourse/vendor/bundle/ruby/3.1.0/gems/bootsnap-1.15.0/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require'
bin/rails:18:in `<main>'
2

FWIW I just upgraded my two forums, successfully. So whatever snag you hit, it’s not universal.

The usual advice, when the browser-based update fails, is to run a command line update.

This is the version I landed on:

Installed
3.0.0.beta15
c2e18c41a3

2 Likes
3

I’m sure the CLI update will work or this forum would have been inundated by threads at this point :smiley:

I simply thought to report and wait if someone needed a log of any sort before going for the update from CLI.

1 Like
4

Does redis itself keep a log somewhere? It must have been running at some point, but didn’t respond in time - is it stuck, slow, or dead?

Edit: again, FWIW, I see I have a log file at

/var/discourse/shared/standalone/log/var-log/redis/current

and it’s entirely repeats of reports like this:

47:M 03 Jan 2023 18:50:11.090 * 100 changes in 300 seconds. Saving...
47:M 03 Jan 2023 18:50:11.091 * Background saving started by pid 31156
31156:C 03 Jan 2023 18:50:11.234 * DB saved on disk
31156:C 03 Jan 2023 18:50:11.236 * RDB: 1 MB of memory used by copy-on-write
47:M 03 Jan 2023 18:50:11.293 * Background saving terminated with success
47:M 03 Jan 2023 18:52:05.937 * 10000 changes in 60 seconds. Saving...
47:M 03 Jan 2023 18:52:05.940 * Background saving started by pid 31313
31313:C 03 Jan 2023 18:52:09.787 * DB saved on disk
31313:C 03 Jan 2023 18:52:09.791 * RDB: 3 MB of memory used by copy-on-write
47:M 03 Jan 2023 18:52:09.809 * Background saving terminated with success
47:M 03 Jan 2023 18:53:29.246 * 10000 changes in 60 seconds. Saving...
47:M 03 Jan 2023 18:53:29.248 * Background saving started by pid 31423
31423:C 03 Jan 2023 18:53:30.856 * DB saved on disk
31423:C 03 Jan 2023 18:53:30.857 * RDB: 2 MB of memory used by copy-on-write
47:M 03 Jan 2023 18:53:30.958 * Background saving terminated with success
47:M 03 Jan 2023 18:58:31.042 * 100 changes in 300 seconds. Saving...
47:M 03 Jan 2023 18:58:31.044 * Background saving started by pid 31753
31753:C 03 Jan 2023 18:58:31.212 * DB saved on disk
31753:C 03 Jan 2023 18:58:31.213 * RDB: 1 MB of memory used by copy-on-write
47:M 03 Jan 2023 18:58:31.245 * Background saving terminated with success