URL vengono eliminati dalle risposte generate da Thunderbird

Supporto
1

Uno dei membri del nostro team che utilizza Thunderbird come client di posta sta riscontrando che gli URL inviati a un argomento Discourse tramite una risposta via email vengono rimossi dal messaggio (ovvero, il messaggio viene aggiunto all’argomento, ma qualsiasi URL presente nel corpo del messaggio viene eliminato quando visualizzato sul sito Discourse o nelle notifiche email generate per il nuovo messaggio).

[modifica: anche gli spazi bianchi, come le interruzioni di riga, vengono rimossi, cosa che non avevo pienamente realizzato quando ho creato questo post originale o catturato l’output risultante, aggiornato di seguito]

Alcune righe chiave dall’intestazione della mail generata da Thunderbird sono le seguenti (fatemelo sapere se ce ne sono altre che dovrei condividere):

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:68.0) Gecko/20100101 Thunderbird/68.12.0
Content-Type: text/plain; charset=utf-8; format=flowed

Un esempio di tale messaggio è:

https://github.com/chapel-lang/chapel/pull/16369 farà sì che venga eseguito solo sotto valgrind o con l'address sanitizer.

Grazie,

Lydia

che su Discourse appare come:

farà sì che venga eseguito solo sotto valgrind o con l'address sanitizer. Grazie, Lydia

dove l’URL è scomparso, così come le interruzioni di riga.

Questo comportamento sembra essere coerente sia che l’URL sia il primo contenuto non vuoto nel corpo del messaggio, sia che si trovi a metà del messaggio.

L’invio dello stesso messaggio in altri modi, in particolare altri metodi in testo semplice, fa sì che gli URL vengano preservati:

  • da alpine (Content-Type: TEXT/PLAIN; format=flowed; charset=US-ASCII)
  • da Gmail usando la modalità “testo semplice” (Content-Type: text/plain; charset="UTF-8")
  • da OWA (Content-Type: text/html; charset="iso-8859-1")

Cose che abbiamo provato per eseguire il debug:

  • incollare il messaggio generato da Thunderbird con l’intestazione completa nello strumento di test avanzato admin/email/advanced, che sembra identificare correttamente il corpo del messaggio e preservare l’URL
  • aumentare il livello di fiducia dell’utente
  • far sì che l’utente invii lo stesso messaggio dalla stessa sessione di Thunderbird ad altri destinatari esterni per assicurarsi che l’URL venisse preservato

Stiamo cercando aiuto per capire cosa non sta funzionando o cosa potremmo fare di più per eseguire il debug del problema sul nostro lato. Ad esempio, c’è un modo per noi (o per voi) di visualizzare la mail ricevuta grezza e/o di eseguire il debug di come è stata elaborata oltre allo strumento “test avanzato”?

Grazie mille per qualsiasi aiuto in merito,
-Brad

2

Ho per caso Mozilla Thunderbird e lo uso molto frequentemente, quindi provo a riprodurre il problema.

In realtà, hai chiesto al tuo collega di aggiornare all’ultima versione di Mozilla Thunderbird? L’ultima versione stabile (ESR) è la 78. Potrebbe essere d’aiuto.

3

Grazie, Justin. Controllerò se riescono ad aggiornare, anche se saremmo certamente curiosi di sapere se riesci a riprodurre il problema (con qualsiasi versione di Thunderbird), dato che dovrebbe essere semplice. Vedo l’URL nel post che hai pubblicato qui, ma sembra che tu lo abbia creato tramite l’interfaccia web invece che tramite la risposta via email?

Inoltre, abbiamo raccolto più dati dal mio post originale:

  • Quando si pubblica un nuovo argomento sull’alias email di una categoria, gli URL dell’utente vengono preservati.
  • Quando si naviga nella cartella posta inviata e si risponde a una delle loro precedenti risposte a un argomento, gli URL vengono preservati.
  • Quando si risponde a una notifica email generata da Discourse per un post nell’argomento, gli URL vengono rimossi (anche gli spazi bianchi vengono rimossi, cosa che non avevo notato o catturato correttamente nel mio post originale; lo modificherò per chiarirlo).

Molti casi funzionano, ma le risposte alle notifiche sembrano non funzionare.

Sarei felice di indicare agli sviluppatori di Discourse i messaggi in questione, se questo può aiutare a risolvere il problema.

4

Puoi pubblicare le sezioni pertinenti dell’email grezza ricevuta da Discourse? Clicca sull’icona :email: come amministratore per visualizzarla.

Assicurati di includere sia la parte HTML che quella in testo semplice.

5

Thanks @riking, I hadn’t yet found that the envelope icon was a way to see the raw mail—great feature! (and I’m embarrassed not to have noticed it before)

Now that you’ve pointed that out to me, I’m finding that if I post the raw text into the “Advanced Test” tool, I see the result get similarly stripped, which is encouraging. It also looks like I was incorrect in thinking that the Thunderbird mail was raw text only (I came to that conclusion by having her send me the same mails directly and examining them, but must’ve drawn the wrong conclusions from that process?).

Now that I know about the envelope icon, I’ll try to compare the posts and replies that preserved URLs vs. those that didn’t to see if I can discern what the difference is between the cases.

Meanwhile, here’s the raw email in case you’re able to figure out what’s going wrong faster (let me know if this is not what you meant by “HTML and plain parts”):

Received: from mx0a-002e3701.pphosted.com (mx0a-002e3701.pphosted.com [148.163.147.86])
	by mail-receiver-stardestroyer02.localdomain (Postfix) with ESMTPS id 327765A0034
	for <[redacted]@discoursemail.com>; Thu, 10 Sep 2020 21:45:28 +0000 (UTC)
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	for <[redacted]@discoursemail.com>; Thu, 10 Sep 2020 21:45:27 GMT
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https://github.com/chapel-lang/chapel/pull/16369 will make it only run 
under valgrind or with the address sanitizer.

Thanks,
Lydia

On 9/10/20 10:28 AM, Michael Ferguson via Chapel Programming Language wrote:
> [mppf] 	mppf 
> <https://chapel.discourse.group/u/mppf> 
>
> September 10
>
> Hi Lydia-
>
> On my system, this test core dumps both before and after that PR.
> I think that this was a sporadic pass and that
> this test needs to run under valgrind in order to avoid that.
>
> -michael
>
> Hi Michael,
>
> |Would it make sense for your change to inout to have fixed this 
> future? I'm not sure there's a better candidate PR Thanks, Lydia|
> ------------------------------------------------------------------------
>
> Visit Topic 
> <https://chapel.discourse.group/t/cron-fast/485/3> 
> or reply to this email to respond.
>
> ------------------------------------------------------------------------
>
>
>         In Reply To
>
> [chapelu] 	chapelu 
> <https://chapel.discourse.group/u/chapelu> 
>
> September 10
>
> === Summary =================================================== 
> Hostname: chapvm12 Revision: 
> https://github.com/chapel-lang/chapel/commit/a07bdf4084 Logfile: 
> /data/sea/chapel/Nightly/day3-Wed-fast.log Started: Wed Sep 9 02:00:21 
> 2020 Ended: Wed Sep 9 23:52:03 2020 Tests run: View this …
> ------------------------------------------------------------------------
>
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    <a class="moz-txt-link-freetext" href="https://github.com/chapel-lang/chapel/pull/16369">https://github.com/chapel-lang/chapel/pull/16369</a> will make it only
    run under valgrind or with the address sanitizer.<br>
    <br>
    Thanks,<br>
    Lydia<br>
    <br>
    <div class="moz-cite-prefix">On 9/10/20 10:28 AM, Michael Ferguson
      via Chapel Programming Language wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:[redacted]@hpe.com">
      
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            <p style="margin-top:0; border: 0;">Hi Lydia-</p>
            <p style="margin-top:0; border: 0;">On my system, this test
              core dumps both before and after that PR.<br>
              I think that this was a sporadic pass and that<br>
              this test needs to run under valgrind in order to avoid
              that.</p>
            <p style="margin-top:0; border: 0;">-michael</p>
            <p style="margin-top:0; border: 0;">Hi Michael,</p>
            <pre style="word-wrap: break-word; max-width: 694px;"><code style="display: block; background-color: #f1f1ff; padding: 5px;; background-color: #f1f1ff; padding: 2px 5px;">Would it make sense for your change to inout to have fixed this future?  I'm not sure there's a better candidate PR

Thanks,
Lydia</code></pre>
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6

La parte interessante è:

    <a class="moz-txt-link-freetext" href="https://github.com/chapel-lang/chapel/pull/16369">https://github.com/chapel-lang/chapel/pull/16369</a> lo farà eseguire solo
    sotto valgrind o con l'address sanitizer.<br>
    <br>
    Grazie,<br>
    Lydia<br>
    <br>
7

Right. And it definitely seems to be that HTML version that’s making it through to the post (rather than the text version of the message), as determined by editing each versoin of the message in the “Advanced Test” tool. So it seems that the tool strips all the HTML from this mail (which also explains the linefeeds going away), but doesn’t in the OWA version of the message, which is also multipart. I’m currently comparing the two messages to try and determine why that is.

Here’s an OWA version of the message that preserves the link and whitespace, for comparison:

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https://github.com/chapel-lang/chapel/pull/16369 will make it only run
under valgrind or with the address sanitizer.


Thanks,
Lydia

(Trying with outlook instead of Thunderbird in case that does anything)
________________________________
From: Michael via Chapel Programming Language <[redacted]@discoursemai=
l.com>
Sent: Thursday, September 10, 2020 10:28 AM
To: Lydia <[redacted]@hpe.com>
Subject: Re: Cron fast

[https://avatars.discourse-cdn.com/v4/letter/m/94ad74/45.png]   mppf<https:=
//chapel.discourse.group/u/mppf>
September 10

Hi Lydia-

On my system, this test core dumps both before and after that PR.
I think that this was a sporadic pass and that
this test needs to run under valgrind in order to avoid that.

-michael

Hi Michael,

Would it make sense for your change to inout to have fixed this future?  I'=
m not sure there's a better candidate PR

Thanks,
Lydia

________________________________

Visit Topic<https://chapel.discourse.group/t/cron-fast/485/3> or reply to t=
his email to respond.

________________________________
In Reply To
[https://sjc2.discourse-cdn.com/free1/user_avatar/chapel.discourse.group/ch=
apelu/45/23_2.png]   chapelu<https://chapel.discourse.group/u/chapelu>
September 10
=3D=3D=3D Summary =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D Hostname: chapvm12 Revision: https://github.com/chape=
l-lang/chapel/commit/a07bdf4084 Logfile: /data/sea/chapel/Nightly/day3-Wed-=
fast.log Started: Wed Sep 9 02:00:21 2020 Ended: Wed Sep 9 23:52:03 2020 Te=
sts run: View this =85
________________________________

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Content-Type: text/html; charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252">
<style type=3D"text/css" style=3D"display:none;"> P {margin-top:0;margin-bo=
ttom:0;} </style>
</head>
<body dir=3D"ltr">
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);">
<p style=3D"margin-top:0; border: 0"><a href=3D"https://github.com/chapel-l=
ang/chapel/pull/16369" style=3D"font-weight: bold; color: #006699">https://=
github.com/chapel-lang/chapel/pull/16369</a> will make it only run<br>
under valgrind or with the address sanitizer.</p>
<p style=3D"margin-top:0; border: 0"><br>
</p>
<p style=3D"margin-top:0; border: 0">Thanks,<br>
Lydia</p>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);">
(Trying with outlook instead of Thunderbird in case that does anything)<br>
</div>
<div id=3D"appendonsend"></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> Michael Ferguson via =
Chapel Programming Language &lt;[redacted]@discoursemail.com&gt;<br>
<b>Sent:</b> Thursday, September 10, 2020 10:28 AM<br>
<b>To:</b>Lydia &lt;[redacted]@hpe.com&gt;<br>
<b>Subject:</b> Re: Cron fast</font>
<div>&nbsp;</div>
</div>
<div dir=3D"ltr" style=3D"text-align:left">
<div>
<div></div>
<div style=3D"margin-bottom:25px">
<table cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
<tbody>
<tr>
<td style=3D"vertical-align:top; width:55px"><img title=3D"mppf" width=3D"4=
5" height=3D"45" src=3D"https://avatars.discourse-cdn.com/v4/letter/m/94ad7=
4/45.png">
</td>
<td><a href=3D"https://chapel.discourse.group/u/mppf" target=3D"_blank" sty=
le=3D"color:#006699; font-size:13px; font-family:'lucida grande',tahoma,ver=
dana,arial,sans-serif; text-decoration:none; font-weight:bold; text-decorat=
ion:none; font-weight:bold; color:#006699">mppf</a>
<br>
<span style=3D"text-align:right; color:#999999; padding-right:5px; font-fam=
ily:'lucida grande',tahoma,verdana,arial,sans-serif; font-size:11px">Septem=
ber 10</span>
</td>
</tr>
</tbody>
</table>
<div style=3D"padding-top:5px">
<p style=3D"margin-top:0; border:0">Hi Lydia-</p>
<p style=3D"margin-top:0; border:0">On my system, this test core dumps both=
 before and after that PR.<br>
I think that this was a sporadic pass and that<br>
this test needs to run under valgrind in order to avoid that.</p>
<p style=3D"margin-top:0; border:0">-michael</p>
<p style=3D"margin-top:0; border:0">Hi Michael,</p>
<pre style=3D"word-wrap:break-word; max-width:694px"><code style=3D"display=
:block; background-color:#f1f1ff; padding:5px; background-color:#f1f1ff; pa=
dding:2px 5px">Would it make sense for your change to inout to have fixed t=
his future?  I'm not sure there's a better candidate PR

Thanks,
Lydia</code></pre>
</div>
</div>
<div style=3D"color:#666">
<hr style=3D"background-color:#ddd; height:1px; border:1px; background-colo=
r:#ddd; height:1px; border:1px">
<p><a href=3D"https://chapel.discourse.group/t/cron-fast/485/3" style=3D"te=
xt-decoration:none; font-weight:bold; color:#006699; color:#666">Visit
 Topic</a> or reply to this email to respond.</p>
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8

Oh, interessante. Per me, per trasformare la versione rotta in questo messaggio in una versione funzionante nello strumento “Advanced Test” basta rimuovere class="moz-txt-link-freetext" dal link <a href>… È sorprendente?

9

Per rendere la mia domanda precedente un po’ più precisa, è un bug di Thunderbird il fatto che inserisca class="moz-txt-link-freetext" negli iperlink delle email che invia? È un bug di Discourse il fatto che la presenza di un tale tag causi l’eliminazione dell’URL racchiuso tra <a>...</a> dal corpo del messaggio e l’ignorare i successivi tag <br>?

10

Ciao @Falco e @riking — Scusa il disturbo, ma dato che avete già esaminato questo problema in precedenza: avete qualche opinione sulle mie domande nel post precedente riguardo a se si tratti di un comportamento errato da parte di Thunderbird e/o Discourse? Grazie.

13

Ciao @BradCray,
Anche io ho riscontrato lo stesso problema quando ho usato import_mbox.sh sugli archivi mbox di Mailman.

Ho individuato il problema in extract_from_mozilla(doc) in lib/email/receiver.rb e ho apportato una semplice correzione, che ho inserito in una PR https://github.com/discourse/discourse/pull/13176.

Il metodo extract_from_mozilla rendeva nascosti tutti i tag con un attributo class che inizia con "moz-". La mia modifica esclude da questi tag nascosti quelli con un attributo class che inizia con ^moz-txt-link\b, il che, a mio avviso, copre i link di Thunderbird (basandomi sul grande mbox con cui stavo lavorando).

Non ho avuto tempo di scrivere dei test, quindi è possibile che la PR non venga accettata, ma sentiti libero di utilizzarla (anche se tieni presente che verrà probabilmente cancellata con qualsiasi aggiornamento, a meno che la PR non venga accettata).

Ho testato solo sugli mbox importati, ma penso che dovrebbe funzionare anche per le email ricevute di recente.
Sfortunatamente, non credo che si applichi durante un rebake (non è successo nel mio caso), quindi potrebbe essere piuttosto difficile da applicare retroattivamente.

14

@BradCray, per tua informazione, la PR non verrà accettata senza test e ci vorrà un po’ di tempo prima che abbia la possibilità di occuparmene.

15

Grazie per il tentativo di risolvere questo problema e di aggiornare, @bsoares! Forse la tua PR ispirerà qualcun altro che ha già familiarità con i test di Discourse a occuparsi dell’aspetto dei test, se non riesci a farlo prima (?). Tendo a essere un po’ sorpreso che questa questione non abbia generato più interesse o preoccupazione, dato che la mia impressione è che Thunderbird sia un client di posta elettronica abbastanza popolare (anche se, ammetto, non lo uso personalmente).

Grazie ancora,
-Brad

17

Grazie per i commenti, @BradCray. Spero di riuscire a trovare del tempo: il lavoro mi ha detto che posso dedicarci un po’ di tempo, ma probabilmente non sarà prima di un paio di settimane. Sono anche sorpreso che non se ne parli di più, come dici tu, dato che Thunderbird è un client di posta molto diffuso. Stiamo passando a Discourse e ho iniziato a sperimentare l’importazione di mbox di Mailman; il mio collega ha notato il problema quasi immediatamente! Ci è voluto un po’ per diagnosticarlo perché non c’era nulla di sbagliato nelle email di Thunderbird, ma solo un eccessivo nasconditore di firma/risposta in lib/email/receiver.rb!

18

@BradCray (e chiunque altro stia cercando una soluzione per questo), non avrò tempo di preparare a breve una PR corretta con i test, quindi per il nostro Discourse ho applicato una patch che dovrebbe continuare a funzionare finché il metodo in questione non verrà modificato (nel qual caso spero venga sistemato!).

Inserisci il file allegato lib_email_receiver_rb-thunderbird_links.patch in, ad esempio, /var/discourse/shared/standalone/patches.txt [lib_email_receiver_rb-thunderbird_links.patch.txt|attachment](upload://1OvwVDGUCO2Y3VtkGZnt6hCjAZk.txt) (819 Byte) (potrebbe essere necessario eseguire

mkdir -p  /var/discourse/shared/standalone/patches

)
quindi aggiungi quanto segue in containers/app.yml nella sezione hooks: after_code: (dopo i plugin, se ne hai):

hooks:
  after_code:
    # inserisci qui i plugin "-exec"
    - exec:
        cd: $home
        cmd:
          - git apply /shared/patches/lib_email_receiver_rb-thunderbird_links.patch.txt

Questo presuppone che /var/discourse/shared/standalone sia mappato su /shared nella sezione volumes:, quindi adatta il percorso al tuo ambiente.

Dovrai ricostruire il container con ./launcher rebuild app, ma dovresti mantenere la correzione ad ogni ricostruzione. Non sono sicuro che un aggiornamento avviato dall’amministratore web la applichi comunque.

[L’allegato ha estensione .txt per poter essere allegato a questo commento; potresti voler rimuoverla dal nome del file e dalla configurazione]

19

Anche io ho lo stesso problema. Pertanto vorrei provare la soluzione/la soluzione alternativa con il file di patch. Purtroppo, l’allegato lib_email_receiver_rb-thunderbird_links.patch non è stato caricato correttamente. Potresti rispedirlo? Magari semplicemente come blocco di codice?

20

Ciao, ho allegato di nuovo il file (con l’aggiunta di ‘.txt’ per motivi di caricamento), e comunque ecco il contenuto:

diff --git a/lib/email/receiver.rb b/lib/email/receiver.rb
index a6da67cbaa..38c8439f38 100644
--- a/lib/email/receiver.rb
+++ b/lib/email/receiver.rb
@@ -480,8 +480,12 @@ module Email
 
     def extract_from_mozilla(doc)
       # Mozilla (Thunderbird?) identifica correttamente le firme e gli email inoltrati
-      # Rimuovili e tutto ciò che segue
-      elided = doc.css("*[class^='moz-'], *[class^='moz-'] ~ *").remove
+      # Rimuovili e tutto ciò che segue. Lascia le classi moz-txt-link- poiché sono link.
+      elided = doc.css("*[@class]:mozfilter", Class.new {
+        def mozfilter node_set
+          node_set.find_all { |node| node["class"] =~ /^moz-/ and node["class"] !~ /^moz-txt-link\b/ }
+        end
+      }.new).remove
       to_markdown(doc.to_html, elided.to_html)
     end

lib_email_receiver_rb-thunderbird_links.patch.txt (819 Byte)

Per correggere un errore di battitura che ho appena notato nel mio messaggio precedente, per utilizzare questa patch salva il file della patch in ~/lib_email_receiver_rb-thunderbird_links.patch.txt e poi

mkdir -p /var/discourse/shared/standalone/patches
cp ~/lib_email_receiver_rb-thunderbird_links.patch.txt /var/discourse/shared/standalone/patches/

e successivamente modifica containers/app.yml come descritto sopra.

21

Grazie, funziona a meraviglia, tranne nel caso di link con alias (come questo ad esempio), che vengono separati…

22

@Flominator Sono contento che funzioni almeno in parte! Sarei interessato ad adattare la parte di mozfilter per non scartare un link con alias. Non ne avevo mai incontrato uno del genere e non sono riuscito a trovare documentazione sulle classi dei link di Thunderbird. Non è molto sofisticato, quindi potrebbe non funzionare! Potresti pubblicare o inviarmi in messaggio il codice sorgente HTML dell’email che ha creato il post, così posso darci un’occhiata? Grazie!

23

È qualcosa del genere:

    <p>alcun testo, <a moz-do-not-send="true"
        href="https://ro.wikipedia.org/wiki/Crai_Nou,_Timi%C8%99">Link
        con alias</a> altro testo</p>