I have a user who is trying to remove himself from all mailings from my Discourse server. He’s technical and has seemingly done everything right, as you can see in this screenshot of his Emails preferences:
Plus, I have, as an admin, toggled the relevant settings on and off again, just to make sure the database has refreshed. And, to add insult to injury, he also used List-Unsubscribe:
I looked at the full headers, and saw within them
so I copied and pasted that link into Safari and was taken to an unsubscribe page that accepted my request to set summary emails to “never”.
Unfortunately, none of this has stuck and he keeps receiving the daily summary. I’ve verified that he has only one account and that’s the one that is receiving the message.
And I can go into Admin > Emails > Sent and verify that he’s being sent a message every day, via the mailing_list type.
I do have the discourse-mlm-daily-summary plugin installed and activated. At this point, I’ve gotten a little mixed-up about which summary is which, but here’s a screenshot of the top of what he’s getting.
Any idea what’s going on here and how I might be able to troubleshoot and fix it?