This morning I’ve discovered that in the past 2 weeks we have burned through over 5000 email credits because barely ~60 users of our ~1000 active ones have activated email notifications. I’ve disabled email from the admin settings with retroactive action for everyone and added a CSS to hide the ema…

Just in case anyone needs this. I don’t know anything about ruby and seems that old topics in this forum are outdated. Currently, the psql query to properly reset those option for every single user is: UPDATE user_options SET email_messages_level = 2, email_level = 2, email_previous_replies = 2;

Users are receiving emails even when everything is set up to not send email notifications

support

JammyDodger Split this topic April 15, 2023, 9:30am 13

5 posts were split to a new topic: Improving Discourse documentation

Topic		Replies	Views
How to set all users notifying email preferences to none? support	8	621	March 14, 2020
Make the 'change default historically' text clearer ux	9	494	June 8, 2023
How to reset the new user tips for everyone? support rails-console , user-tips	4	115	July 18, 2023
How to make sure all emails are off unless used for activation or password reset support	6	896	March 4, 2021
Mass-edit email of all users support	7	1911	October 21, 2017

Users are receiving emails even when everything is set up to not send email notifications

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