This morning I’ve discovered that in the past 2 weeks we have burned through over 5000 email credits because barely ~60 users of our ~1000 active ones have activated email notifications. I’ve disabled email from the admin settings with retroactive action for everyone and added a CSS to hide the ema…

Just in case anyone needs this. I don’t know anything about ruby and seems that old topics in this forum are outdated. Currently, the psql query to properly reset those option for every single user is: UPDATE user_options SET email_messages_level = 2, email_level = 2, email_previous_replies = 2;

Users are receiving emails even when everything is set up to not send email notifications

Support

JammyDodger Split this topic April 15, 2023, 9:30am 13

5 posts were split to a new topic: Improving Discourse documentation

Topic		Replies	Views
How to set all users notifying email preferences to none? Support	8	688	March 14, 2020
How to reset the new user tips for everyone? Support rails-console , user-tips	4	182	July 18, 2023
How to make sure all emails are off unless used for activation or password reset Support	6	978	March 4, 2021
Mass-edit email of all users Support	8	1979	June 8, 2024
Should always receive email notification of PMs UX pr-welcome	4	1166	May 27, 2022

Users are receiving emails even when everything is set up to not send email notifications

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