In a support thread titled ‘Using Personal Message search feature to search for admins - Not generating a result,’ user Deads reports that the admin group doesn’t appear when searching for private messages, though moderators do. HAWK suggests checking the Admin group’s Interaction settings, where messaging permissions may be disabled. Deads requests help locating the setting, and HAWK directs them to the Admin group’s settings via the admin menu. Deads confirms navigating to the groups section but questions whether the Admin group exists, noting they only see a ‘Moderators’ group. Moin clarifies that the Admin group is a default, undeletable group and suggests visiting /g/admins directly. Deads realizes they were logged into the wrong account and, upon logging in correctly, confirms the Admin group appears. They also verify HAWK’s prediction: messaging to admins is disabled in the group’s Interaction settings. The issue is resolved after enabling the setting. Moin and Deads confirm Deads is indeed an admin, and the confusion stemmed from account login and visibility. The thread ends with Deads thanking everyone for their help.
Hi all,
I’m wanting to show my users how to create a private message to admins by enabling them to easily find the admin group using the PM search feature.
For some reason, when searching the admin group, it isn’t returning a result.
You can search for moderators, but not admins, as shown below:
How do we get the admin group to appear in the search?
Sorry hawk, but can I trouble you for directions for getting to this specific setting? Normally I’d ask my developer, but he’s on leave.
No worries! Go to groups from you admin menu, select the Admins group and go to its settings. Choose the Interactions option and you find the options in my screenshot
Go to yourForumURL/g here it is https://meta.discourse.org/g
Interesting. We only have a group called moderators which me and my developer are both a member of… but no admin group. is this normal/native to discourse to not have an admin group and to have the admins in the moderator group
… or would my developer have custom created the moderator group and put us in there?
If it is something that he has done, I guess I can simply get him to create a group called Administrators, and put us in there.
Sorry if this is a silly question.
The admin group is a default group that cannot be deleted.
Are you an admin? If you’re not, maybe you don’t have permission to see the admin group.
Yeah I am an admin haha. I’m the account owner.
Very interesting.
Is the default locale of your site English? Can you access /g/admins?
