Validating user count

data & reporting
1

I’m looking to evaluate the users in our forum and need help getting to the same user count. Looking at two data sources (admin dashboard and user table), I am seeing a discrepancy between the counts.

I tried filtering on the active column and am still having a higher count in user table vs. the admin dashboard.

I queried users showing up in user table but not admin dashboard and they do not show up. My theory is these users are deleted, but I am not sure what column to query on to confirm. Any suggestions?

2

Hi Eunice,

The user list in the admin dashboard includes accounts that are not validated accounts, such as anyone who has only sent in e-mails not registered and bot/system accounts.

If accounts have been deleted then they will no longer display on the user table or admin dashboard.

Hope that helps