What can I do when my users stop receiving verification emails?

Support
1

My users can’t receive the email when they register. And it’s not one or two cases, it has been like this since 3 days ago and it’s for all new users who register after. What can I do to fix this?

Thanks.

2

Try to send a test email to yourself by going to /admin/email. Do you receive it? If not, there could be a problem with your email configuration.

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3

NO. There is an error. What can I do?

This image appears to be a screenshot of an error message, possibly indicating that a login request has failed. (Captioned by AI)
This image appears to be a screenshot of an error message, possibly indicating that a login request has failed. (Captioned by AI)601×203 2.42 KB

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4

Can you ensure that your email is correctly setup in your app.yml file?
Maybe check this guide?

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5

I will see. Thanks. But I have set it up for over a year. It was working before and the bug happened a few days ago.

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