What is RateLimiter::LimitExceeded for incoming email?

(Michael Downey) #1

Today I got an item in my “Rejected” emails log with the error:


However, there’s no description about why this occurred. Can anyone shed some light? It’s the only such instance of the error in our logs.

(Régis Hanol) #2

It happens when you replying to the same topic too fast and/or too often. Were you replying to a public or private post?

(Michael Downey) #3

The user, a TL2, did send 2 email replies about the same time. One (which was accepted) was a reply to a PM, and one (which was rejected above) was a reply to a public topic.

(Tobias Eigen) #4

I’m seeing a bunch of these in our logs as well.

It seems to me that rate limiting should be more generous for topics and posts contributed by email than by website. Is it?

(Régis Hanol) #5

The issue is that we poll emails every 5 minutes or so and then create posts in batch, thus hitting the rate limits. The solution is unfortunately not easy

(Régis Hanol) #6