I am getting error while login to my account
You can't login from that IP address.
How to fix it.
Thanks, system has blocked this particular IP range automatically!
It’s due to spam deletions. If you press “delete and block” or “delete spam” this happens automatically.
I was experimenting with my system: I’m admin. I invited myself with another mail and I responded. Now, my admin account is blocked from this IP. So I cannot just unblock it as I only have one admin account in this forum.
The /users/admin-login page will work, it will email you a one-use token.
That’s neat. Is this documented somewhere? It’s the first I see of it existing.
I am having a similar problem logging in using the app on my phone. Logging in using my phone or laptop browser works just fine,
Your phone does not have a stable IP, so you will need to disable admin login IP filtering (this is what I would do) or use a VPN on your phone to access the forum.
I encountered the same problem.
And My admin account can not log in to it also.
How can I just change it? like form ssh?
Fine. I’ve done that. I don’t really know but I got on directly by url:8888 and changed the admin>>logs>> spam ips and changed the restriction.
Now it’s done.
I got this error today trying to log in to an admin account with ‘use admin ip whitelist’ disabled, I’ve had this issue before but couldn’t figure out what was wrong. My IP was not on the logs -> screened IPs block list (or in an ip range, which I’m not using).
On v2.2.5 I had a list of blocked IPs from spammers, after looking up more info on these IP addresses (https://whatismyipaddress.com/). It showed that a lot of them are owned by Cloudflare. So it must be due to Cloudflare proxying.
Just a heads up for people using Cloudflare (exluding DNS only mode), this might be causing your issue.
I believe the real IP can be obtained from Cloudflare using CF-Connecting-IP or X-Forwarded-For headers: How does Cloudflare handle HTTP Request headers? – Cloudflare Support
Correct, there’s a template you need to add to your YML file if you’re using Cloudflare.
in templates: add:
- templates/cloudflare.template.yml
Perfect! Will add it now. Thanks @Stephen, appreciate it! 
Merci, c’était bien mon problème. Pour plus de clarté, j’ai dû modifier la règle sous Admin:Logs:Adresses IP filtrées.
On dirait que cela a changé en /u/admin-login et que le jeton à usage unique ne contourne pas la vérification de l’adresse IP. Existe-t-il une autre méthode pour résoudre ce problème ? Je suis actuellement exclu de mon forum et je suis le seul administrateur.
OK, j’ai réussi à me connecter en utilisant un VPN. Quelqu’un peut-il m’expliquer comment mon adresse IP a été bloquée afin que je puisse éviter que cela se reproduise ?
Si une adresse IP filtrée de type « Autoriser la connexion d’administrateur » est ajoutée, les administrateurs ne peuvent que se connecter à partir des adresses IP répertoriées comme autorisant les connexions d’administrateur.
Bonjour, je rencontre un problème en tant qu’utilisateur. J’essaie de me connecter au forum Sharetribe à l’adresse https://www.sharetribe.com/community, mais je n’arrive pas à me connecter avec mon téléphone, mon ordinateur de travail ou mon ordinateur portable. Dès que j’utilise un VPN, tout fonctionne. J’ai envoyé les adresses IP à l’équipe du support de Sharetribe ; ils m’ont indiqué qu’elles ne sont pas bloquées et qu’ils ignorent la cause de ce dysfonctionnement.