Pravi
(PK)
April 7, 2021, 7:46pm
1
In my SES metrics, it’s clear that some of my emails bounced, but it’s not visible in the list of bounced email or rejected email.
SES:
Bounce List:
How can I configure discourse so that I can track email bounce? Do I need to configure MAIL FROM in SES to track email bounce?
I think these are the instructions I followed (for Mailgun in my case):
Setting up bounces handling
Discourse uses the VERP technique to handle bouncing e-mails.
To enable VERP, set the “reply by email address” site setting with an email address template that uses the + sign. The default of
replies+%{reply_key}@discourse.example.com
… works fine. If you are using your own or your company’s email server, then, that’s it
If, however, you are using a third party email service, you will need to enable VERP, or activate their webhooks as follows:
MailGun
Lo…
It doesn’t work fully as the actual bounce messages (with rejection reasons) don’t make their way to Discourse.
2 Likes
Pravi
(PK)
April 8, 2021, 7:08am
3
Thanks for the reply. I have configured the SES as mentioned in the link. But regarding the reply by email address
, which one should I use? domain or subdomain.
Assume, my domain is example.com and I have verified mail.example.com at SES for email. So I have to use,
replies+%{reply_key}@example.com
or
replies+%{reply_key}@mail.example.com
?
Pravi
(PK)
April 10, 2021, 11:43am
4
I have added replies+%{reply_key}@mail.example.com
as the reply by email address since my verified domain is mail.example.com
. I have tested by sending an email to a non-existent Gmail from my discourse. It’s been two days, nothing on the bounced list.