We receive a lot of system flags on a daily basis that generate a large number of messages in the moderator inbox. This makes it difficult to filter out legitimate messages from the system flags. Is there an option to assign a tag to system messages or another method to help filter out the system messages?

“A post in Sample Post requires staff attention” messages.

Presuming that is a “legitimate message”, which system flag messages are not?

[image] When a user flags a post, a message is sent to the moderator box. Our moderator mailbox gets filled with the system generated messages which makes it hard to identify the valid messages (see first message)

Hello! What @Chris_S is talking about, is whether or not it’s possible to change where the automated flag messages ends up? Many of our users today, send general questions or concerns to the inbox [@ moderators], but it can be a tricky inbox to keep track of since there’s a lot of those “A post in [topic] requires staff attention”. If possible, we would like to divert those PM’s that are created by custom flags to a different inbox. Or if there’s any other way to “filter” the inbox better?

[image] schyllberg: If possible, we would like to divert those PM’s that are created by custom flags to a different inbox. I think the easy way is to make a new group inbox and have folks send their queries there, and keep moderators for system flags. I understand I’m disregarding your community’s behavior, just offering a path. :slight_smile:

Option for system flag tag

Product Support

codinghorror (Jeff Atwood) May 13, 2020, 10:49pm 2

Can you provide specific examples? What system flags are you referring to?

Topic		Replies	Views
Moderator discussion of spam, etc. flags UX moderation , planned	19	5886	March 29, 2021
Please distinguish flags for "bad" things from organizational and "please help" flags Feature moderation	13	1292	October 19, 2023
How do you manage flags on non-human posts? Community Building	3	251	July 21, 2026
Moderator message option with approved flags? Feature	0	445	August 4, 2021
Modifying canned email messages Product Support	3	463	July 26, 2021

Option for system flag tag

Related topics