Updated discourse and now site fails to display

Product Support

AI-generated summary

After updating Discourse, Neptune experienced a blank page on their site. They tried a manual git pull and app rebuild, but the issue persisted. David suggested checking the browser console for errors and trying safe mode. Neptune discovered that one of their unofficial plugins was causing the issue, and Benjamin_D helped them identify the browser console. Neptune listed their installed plugins, and Benjamin_D pointed out that some, like themes and components, shouldn’t be there. Neptune ultimately identified the unofficial babble plugin as the culprit and thanked the community for their help.

1

just installed the latest updates via the web installer. When it was complete my site just came up as a blank page. I then logged into the server and manually did a git pull and an app rebuild. Still the same, any ideas how to get my site back?

BTW, I did try multiple browsers and PC’s.

2

Any errors in the console? Does it work in safe mode?

3

Console? Do you mean the ssh terminal? Assuming so, no there were no errors or issues. I was not aware of safe mode, I guess I will try that next.

Thanks!

4

I think David meant the browser console (fn + f12)

5

OK, seems that is one of my plugins that is causing the issue, one of the unofficial. This latest update included data-explorer, is that an unofficial plugin?

6

nope, Discourse Data Explorer is official

7

These are the plugins I have:

     - git clone https://github.com/discourse/docker_manager.git
      - git clone https://github.com/discourse/discourse-data-explorer.git
      - git clone https://github.com/discourse/discourse-linkify-words.git
      - git clone https://github.com/discourse/material-design-stock-theme.git
      - git clone https://github.com/discourse/onebox.git
      - git clone https://github.com/discourse/discourse-voting.git
      - git clone https://github.com/discourse/wp-discourse.git
      - git clone https://github.com/discourse/discourse-bbcode-color.git
      - git clone https://github.com/gdpelican/babble.git

How can I tell which are official and which are not?

8

Seems it was babble.

Thanks for your help!

9

:thinking: I’m not sure that you should have themes or components there ? (linkify and material design)
onebox is core isn’t it ? voting is official, babble is not (and tagged broken Babble Chat)