Usability issues with quoting?

People don’t read manuals and walls of texts, and even sometimes even a single paragraph of explanations.

What I do on one of my forums is sometimes publish a topic that consists of a simple reminder that a feature exists and invite people to use it. I tend to make it the shortest and clearest as possible.

Examples:

I think the most important is the topic’s title because most people won’t even read the topic.

So you could try something like that, with a topic’s title kind of like

Reminder: you can quote someone simply by selecting a part of their message and click on the “quote” pop-up.

And paste a screenshot of the feature in the post’s content.

(I’m not a native English speaker, so the title could certainly be improved).

Also, I sometimes add an emoji in the title (at the beginning or the end) to draw attention. In your case, maybe a :speech_balloon: or a :information_source:?

Anyway, it might be worth a try…

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