Hi there, I’m a business user. http://forum.brightstorm.com I set up our domain and SPF, DKIM. But it is only sending a email to user@brightstorm.com I tried to my personal Gmail account. but I can not receive it. It is also not on spam box. I think discourse hosted server has a problem. Moreove…

Well let’s see: https://meta.discourse.org/t/configure-your-domain-for-discourse-hosted-email/14177/2?u=codinghorror SPF checks out: SPF record lookup and validation for: brightstorm.com SPF records are published in DNS as TXT records. The TXT records found for your domain are: v=spf1 include:_…

I just using discourse hosted service. I don’t think there is no intermediate service between you and use. Please check hosted server configuration. Thanks!

Agreed – looks like our catch-all DKIM signing is somehow not working, but works for earlier domains. @supermathie can you give this a look tonight?

[image] codinghorror: DKIM checks out too Ah - this is the problem. The DKIM record is syntactically correct but is set up using the wrong key. The records should look like: discourse._domainkey.brightstorm.com IN TXT "v=DKIM1\; k=rsa\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCojtk3fqF69pT6…

Aha so the wrong key is being used, make sure your DKIM is correct: v=DKIM1\; k=rsa\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCojtk3fqF69pT6SZcIwoYzjQfdOBTFK7AOyxEGBwHLZ+xqwQQlVgfL6xFZ7FhCYAczkGTCjdChX/qf6dg4LrtXrb+apymj9WpLOwPir6P5Mv9FH3t3BgrQeyyCLhAHqDrUk+kU3B2z1uva3oWw3qN9MLZaX8HjR13w9ywVEgzjpQI…

I’ve updated new DKIM key. Thanks check this problem @codinghorror @supermathie DKIM is passed through, It couldn’t reach at Gmail account. This screenshot from brightstorm.com email account. SPF and DKIM are passed. Dropbox - Error - Simplify your life Please check it one more time.

[image] ihwan: DKIM is passed through, It couldn’t reach at Gmail account. This screenshot from brightstorm.com email account. SPF and DKIM are passed. Since brightstorm.com is hosted at gmail, it is a gmail account. If you’re having trouble sending to a specific email address, let us know …

I just tried it again too and can confirm the DKIM is still failing, even with the new key.

It’s still incorrect - it’s still showing Mandrill’s public key. @ihwan , please change the key to: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCojtk3fqF69pT6SZcI woYzjQfdOBTFK7AOyxEGBwHLZ+xqwQQlVgfL6xFZ7FhCYAczkGTCjdChX/qf6dg4LrtXrb+apy mj9WpLOwPir6P5Mv9FH3t3BgrQeyyCLhAHqDrUk+kU3B2z1uv…

DKIM key was provided incorrect

Product Support

ihwan (Hwan) Janvier 17, 2015, 12:38 12

@supermathie I’ve updated it now.

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DKIM key was provided incorrect

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