Assign plugin: Note not visible

AI-generated summary

The discussion revolves around the Assign plugin in Discourse, specifically the visibility of notes when assigning a post. OrkoGrayskull reported that assigned moderators cannot see the notes, while the creator and assigner can. However, JammyDodger tested the plugin and found that assigned users can see the notes, suggesting a potential setup or group/user difference.

Further investigation revealed that the issue might be specific to assigning to moderators, as OrkoGrayskull mentioned using the assign allowed on groups: moderators, administrators setting. JammyDodger continued testing and found that notes are visible when assigning to moderators, contradicting the initial report.

Srinivas_Chilukuri1 shared observations on the Assign Topic plugin, noting that moderators assigned to level-2 topics do not see notes, while level-2 users assigned to moderators can see notes. The settings used are default, and no changes have been made to relevant settings.

We use the assign plugin.

When assigning a post, there is the (optional) possibility to write a note. We have noticed that this note can only be read by the creator or the assigning person. The person who was assigned, however, cannot read the note. Is this the way it is supposed to be? We think it makes sense if the note can also be read by the person who received the assignment.

I’m not seeing this behaviour when I gave it a test run? When I assigned a post to my test user they could see the note, and they weren’t the OP.

Is there something different about your set-up or the groups/users you’re assigning that could make a difference?

What do you mean? We are assigning to moderators.

We use the following groups: assign allowed on groups: moderators, administrators

I’ve given it another go with assigning the moderators group instead of a specific person and my test user is still seeing the note:

Could you give some more detail of any settings you’ve used to set this up (assign/group/anything else?), and check whether it works in safe mode?

@JammyDodger

Below are observation on Assign Topic note not visible in forum

  • moderator assigned to level-2 note not visible (level-2)
  • level-2 assigned to moderator note visible

setting are default w.r.t assign topic plugin and any relevant setting shave not been changed