A user, Khush_booz, reports that members cannot see the reply button on a specific post, despite it being visible to the host. Canapin suggests possible causes such as the topic being closed, special category permissions, or a theme issue. Khush_booz confirms that the issue was related to permissions.
Hello,
I created one post on my community but members are complaining that they are not able to see the reply button. Though I can see the reply button being a host. It is just this one post where they are not able to see the reply button, for rest of the posts they are able to.
Why is this happening? And what can be done in this particular case
Hello Khushboo.
The first things that come to my mind are:
The topic is closed.
The category in which the topic belongs has special permissions (because “Though I can see the reply button being a host.”)
A theme component causes the issue.
Are you willing to share, publicly or privately, the topic in which the reply button is hidden?
Thank you! It was about permissions!