Hmmm - my milage varies. At least in that anything that isn’t intuitive and immediately useful gets a lot of emotional attention from users.
It’s a hygiene factor - what works disappears from the consciousness and what is missing (even just from understanding) gives rise to either work arounds or annoyances. The discourse UX in the hands of non IT folk has loads of challenges like markup/down syntax, the FIFO paradigm to open pages, the search mechanics (I still wonder what the basis is cos beyond ‘fuzzy’ I can’t fathom it!)
What I particularly notice is when admins change the UX without announcement or availability to take comments - that is the source of surprisingly strongly emotional responses