I am getting error while login to my account You can't login from that IP address. How to fix it. [image]

Correct, there’s a template you need to add to your YML file if you’re using Cloudflare. in templates: add: - templates/cloudflare.template.yml

You have blacklisted an IP address, which prevents users from logging in using that IP address – check Admin → Logs → Screened IPs. [image] Search for the IP or IP range that is being blocked and press the Allow button

Thanks, system has blocked this particular IP range automatically!

It’s due to spam deletions. If you press “delete and block” or “delete spam” this happens automatically.

I was experimenting with my system: I’m admin. I invited myself with another mail and I responded. Now, my admin account is blocked from this IP. So I cannot just unblock it as I only have one admin account in this forum.

That’s neat. Is this documented somewhere? It’s the first I see of it existing.

I am having a similar problem logging in using the app on my phone. Logging in using my phone or laptop browser works just fine,

Your phone does not have a stable IP, so you will need to disable admin login IP filtering (this is what I would do) or use a VPN on your phone to access the forum.

I encountered the same problem. And My admin account can not log in to it also. How can I just change it? like form ssh?

Fine. I’ve done that. I don’t really know but I got on directly by url:8888 and changed the admin>>logs>> spam ips and changed the restriction. Now it’s done.

"You can't login from that IP address"

Product Support

riking (Kane York) September 1, 2015, 5:29pm 6

The /users/admin-login page will work, it will email you a one-use token.

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"You can't login from that IP address"

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