It feels like since I last updated discourse a few days back, that reply email is no longer working, it is not being received and thus not updating the topic, and sent email for watched categories is also misbehaving, only sending 5 of 65. Does anyone else have recent email issues?

Confirmed: Severe Email Issue seems fixed since I upgraded to 3.5.0.beta1-dev, forced dns nameserver to 8.8.8.8 (from 1.1.1.1) and rebooted. I also extended the SMTP open_timeout to 15, but probably not needed, but I do not intend to set it back to the default of 5,

I tried git checkout v3.4.0.beta2 in the docker but failed multiple times to roll back despite specifying app.yml file as well. So will see if there’s a contact person at Discourse to fix this 550 err bug for beta5 soon.

[image] PHIL KIM: 550 err Where are you seeing this error? I just have big issues with email, but not sure where to see the 550 err, thx I am not seeing any errors in the email logs via the gui, just the replies are not received and the sent emails only go to a few individuals, when they sh…

Please do not @mention team members. If you are paying Discourse customer you can get priority support by contacting team@discourse.org , otherwise it is best effort. When reporting, please specify which mail provider you are using, maybe something regressed on a commonly used mail provider for Dis…

I am so sorry, I did not realize that, I will not do that again. Thank you for pointing this out to me about the mentions.

I use brevo, but I don’t think it’s related to brevo based on what I see that some emails do go out. The replies are coming via Gmail but that has always worked. Perhaps the other responder can let us know what he is using. He has the same issue.

It’s under server logs and reports. Can send test email and will return 550 Mail error in Skipped tab. Haven’t heard anything from any developer. I think also with PostGres 15 update the settings may not be transferred to the db to execute if app.yml requires communication.

I can successfully send a test email, no error. That Test email goes out via Brevo. The issue for me is the watched category emails only go out to a few users. The missing emails don’t show up as skipped. The bulk of the users just don’t get sent the emails The second issue is the Reply emails ne…

I’m on Ubuntu 22.04, which also had a container upgrade recently, but I did not notice the email issue until after I updated discourse, Which of course also upgraded Postgres. What operating system are you running Phil?

this shows up a lot in the production log: Email can not be processed: Email::Receiver::EmptyEmailError tail -1000 production.log-20250202 | grep ‘Email::Receiver::EmptyEmailError’ | wc -l 291 I see this topic, but don’t understand the solution, anyone can explain it to me please? Like where is…

Severe Email Issue since last update a couple days ago - 3.4.0.beta4-dev

Support

sam (Sam Saffron) February 11, 2025, 11:14pm 27

Happy to hear it is sorted, DNS configurations are the root of 78% of all problems in the sysadmin world.

Topic		Replies	Views
Issues with Discourse 3.5.0.beta2-dev - SMTP and Background Jobs Bug email	16	473	March 6, 2025
Mail does not go out after recent update Support email	21	468	March 13, 2026
Email Hostname Certificate Mismatch Causing sidekiq Queue Overload, Severe Site Instability Self-hosting	63	5411	September 28, 2023
550-Requested action not taken: mailbox unavailable on 3.4.0.beta4-dev Support	0	58	February 3, 2025
Email jobs failing due to smtpserverbusy Self-hosting email	9	1979	November 27, 2019

Severe Email Issue since last update a couple days ago - 3.4.0.beta4-dev

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